Key Responsibilities
- Lead, manage and mentor a team of CloudOps engineers, ensuring performance management, career development, and engagement.
- Manage on-call rota and operational readiness for 24/7 support.
- Oversee administrative and resource planning tasks.
- Represent CloudOps in Programme Board, Architecture, Service Reviews & Client Meetings where necessary
- Design and implement Infrastructure-as-Code (IaC) solutions using tools such as Terraform and Ansible.
- Automate provisioning, configuration, and scaling of AWS cloud resources.
- Build and maintain CI/CD pipelines for infrastructure and application deployments.
- Monitor and troubleshoot cloud services to ensure uptime and rapid incident resolution.
- Optimise system performance through metrics, dashboards, and proactive tuning.
- Implement cost optimisation strategies for cloud resource usage.
- Become familiar with the application and service to be able to provide L2 support
- Co-ordination with Service Management, Engineering & DevOps around application issues
- Develop and maintain disaster recovery and backup strategies.
- Ensure compliance with security and governance standards, including handling sensitive data (PII/PHI).
- Maintain comprehensive documentation for infrastructure and operational processes.
- Partner with QA, Product, and Development teams to enhance service reliability.
- Drive initiatives to improve time-to-market, quality, and resilience of solutions.
About You
- Proven experience in CloudOps/DevOps/SRE roles (10+ years), with strong leadership capabilities.
- Skilled in cloud architecture (AWS preferred), Linux environments, and containerisation frameworks.
- Proficient in Python or similar programming languages.
- Hands-on experience with IaC tools (Terraform, Ansible) and CI/CD automation.
- Strong problem-solving skills and ability to work in fast-paced, distributed teams.
- Eligible for DBS check and UK Security Clearance.
- • Experience supporting client-facing systems in public sector or healthcare.
- • Familiarity with secure systems handling sensitive data.
- • Proactive mindset for identifying operational improvements.
Note: This role is not eligible for UK visa sponsorship.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
Top Skills
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
