Let’s be #BrilliantTogether
We are seeking a highly capable lead to join our Application Management Team. The ideal candidate will be pivotal in ensuring the reliability, health, performance, and continuity of business-critical applications and infrastructure across Windows and Linux, and across cloud and on-premises. This candidate will drive DevOps for release deployment.
Some aspects of the role include:Loves automation, and practices continuous improvement by identifying and implementing ways to reduce toil.
Highly motivated, technically proficient, and people-oriented leader for Application Management Support.
Responsible for reporting on, maintaining and improving reliability, performance, and continuity of business-critical applications across cloud native and on-premises environments.
Work together with the rest of the app management team to coordinate other business units such as development, QA, Index and Infrastructure.
Works with existing tooling and evaluates and recommends potential new solutions to improve productivity, efficiency or reduce costs.
Form the initial DevOps capability across the organisation, and work to develop and improve it over time.
Establish strong cross-functional partnerships and communicate effectively at all levels, from end users to senior stakeholders.
Leads initiatives requiring tight coordination across Development, Client Success, and IT, ensuring shared ownership and seamless execution.
Fosters a culture of collaboration, automation, continuous improvement, and operational excellence to enhance product reliability and service quality.
Champions best practices in Agile, CI/CD, observability, and automation, embedding them into day-to-day operations.
Manage incidents and lead major issue resolution.
Provide Level 2/3 technical-application support on Windows, Linux platforms.
Perform incident postmortem and coordinate maintenance activities.
Manage packaging, deployment, and compliance across multiple application platforms both on-premises and cloud-based.
Ensure high availability, patching, upgrades, and disaster recovery readiness, providing consultancy and recommendations to teams as required.
Develop automation scripts across our application and infrastructure, using a variety of languages and methods.
Support SDLC processes including testing, deployment, and production operations.
Maintain documentation and lead onboarding/integration tasks.
May be required to join an on‑call duty to ensure availability during critical incidents
5+ years of experience in DevOps, Application Support, or System Administration, Cloud Engineering, SRE or related field
Strong proficiency across Linux (main focus) and Windows.
Hands-on scripting with Bash, PowerShell, or Python.
Advanced troubleshooting and environment-management skills for complex multi-tier applications and infrastructure.
Experience with GCP or AWS.
Ability to support planned weekend operations.
Strong leadership, coordination, and communication abilities.
Experience in automation, CI/CD, and release orchestration.
Sound knowledge of modern security best practices, with a security-first mindset.
#LI-RH1 #STOXX #IT #MIDSENIOR
What You Can Expect from Us
At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.
Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.
Let’s empower, collaborate, and inspire.
Let’s be #BrilliantTogether.
About ISS STOXX
ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit.
Visit our website: https://www.issgovernance.com
View additional open roles: https://www.issgovernance.com/join-the-iss-team/
Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.
Skills Required
- Proven experience in DevOps, Application Support, or System Administration
- Strong proficiency in both Linux and Windows platforms
- Hands-on scripting skills in Bash, PowerShell, and/or Python
- Solid problem-solving and troubleshooting capabilities
- Ability to manage system and software configurations and resolve environment issues
ISS (Institutional Shareholder Services) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ISS (Institutional Shareholder Services) and has not been reviewed or approved by ISS (Institutional Shareholder Services).
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Retirement Support — Retirement plans include a notably strong 401(k) match with a Safe Harbor contribution that stands out within the package. The retirement offering is regarded as a highlight relative to other elements of total rewards.
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Leave & Time Off Breadth — Paid time off, paid holidays, and parental leave are substantial components of the package. Time-away benefits are often described as a standout compared with other facets of compensation.
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Healthcare Strength — Medical, dental, and vision coverage are comprehensive within the standard package. Health coverage is generally viewed as solid, albeit characterized as middle of the road in some descriptions.
ISS (Institutional Shareholder Services) Insights
What We Do
Founded in 1985, Institutional Shareholder Services group of companies (ISS) empowers investors and companies to build for long-term and sustainable growth by providing high-quality data, analytics and insight. ISS, which is majority owned by Deutsche Bourse Group, along with Genstar Capital and ISS management, is a leading provider of corporate governance and responsible investment solutions, market intelligence, fund services, and events and editorial content for institutional investors and corporations, globally. ISS’ 2,200 employees operate worldwide across 29 global locations in 15 countries. It’s approximately 3,100 clients include many of the world’s leading institutional investors who rely on ISS’ objective and impartial offerings, as well as public companies focused on ESG and governance risk mitigation as a shareholder value enhancing measure. Clients rely on ISS’ expertise to help them make informed investment decisions.
