Site Reliability Engineer

Want to deliver tech with purpose, with people who care?

Join us in our mission to create solutions that help keep children safe online.

Who we are?

Headquartered in Perth, Australia, with offices globally, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose-driven business, operating under the ‘Linewize’ brand in North America and Asia Pacific, the ‘Smoothwall’ brand in the UK, and the ‘Qoria’ brand in EMEA and Sri Lanka. Our solutions are utilised by schools, school districts, and parental communities to protect children from seeing harmful content online, identify children at risk based on their digital behaviours and ensure teachers maintain focus and safe learning in the digital classroom. 30.000 schools and 7 million parents depend on our solutions to keep 25 million children safe in 180 countries around the world

What’s the opportunity?
We’re hiring a Site Reliability Engineer to join our Global SRE team — the group responsible for owning the reliability and observability of our software, running at scale all across the world. You’ll work using a DevOps mindset to help teams adopt observability and reliability best practices, manage Infrastructure as Code, and be first responders in our Critical Incident Process to ensure children remain protected. Most importantly, you’ll work closely with teams to understand their pain points and design practical solutions that remove friction and improve the reliability of their products.

What you'll bring:

The skills and technologies listed below will give you a sense of our practices and tech stack. We’d love you to apply even if you don’t tick every box. We’re pro-learning, good engineering and coding paradigms, rather than specific tools.

Essential Skills

• Experience operating cloud platforms and services at scale (we use GCP predominantly, but also highly value experience in AWS or Azure)
• Knowledge of good monitoring and alerting practices, and experience of handling on-call rotations and pages for production systems
• Proficiency with Terraform and managing Infrastructure as Code
• Proficiency with at least one programming language, and a track record of automating away low-value tasks, instead of manually repeating them
• Proficiency with git and software collaboration tools (we use Github and Jira)
• Great communication skills, both written and verbal, to document patterns and champion practices among teams
• A strong sense of ownership and accountability, and a passion for learning

Other Skills We Value
This list gives you a flavour for the sort of team we are. If you have a few of these as well you may be a good match.

• Experience managing Kubernetes and associated tooling in production
• Experience with observability tooling, including tracing and profiling (we use Datadog, but view experience with equivalent tools equally)
• Experience delivering software end-to-end and managing it in production
• Familiarity with microservice architectures and debugging distributed systems
• Understanding of durable computing concepts
• Strong understanding of security concepts and securing cloud infrastructure
• A passion for improving the day-to-day experience of developers within the organisation, and the platforms they use
• Ability to select appropriate cloud reference architectures for reliable applications
• Ability to develop conceptual understanding of systems on-demand
• Excellent asynchronous working skills to aid our global team

Why choose Qoria:

In this role, you can expect:

• Employee Share Scheme
• Additional leave days
• Generous pension (up to 5% match)
• Tech Allowance
• Cycle to Work and EV salary sacrifice schemes
• Flexibility in your working arrangement
  .... and much more

More importantly, you’ll:

• Deliver tech with purpose...

As an Engineer here, your work truly matters. Your skills, knowledge and ideas will all help children stay safe online. It feels good to do good.

• With people who care...

Our Engineers are amazing! They’re also amazingly supportive. We all take ownership of our work, end to end. And at the same time, we really care about growing and winning together.

• Through work that you love...

You’ll get to work on solving problems for a global engineering team that has a user base in the tens of millions. And you'll be exposed to modern technologies and processes, in a fast-paced and supportive learning environment.

• And a career that you own...

This role offers so many opportunities to expand your skills and grow your career. You’ll get to attend local software conferences, paid for by us. And as you step up and take ownership to make things happen, you’ll carve out an incredible career.

Shortlisting will commence immediately.