Site Reliability Engineer

Reposted 4 Days Ago
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Seattle, WA, USA
In-Office
Senior level
Other
The Role
Responsible for monitoring, provisioning, and customer interactions, with a focus on maintaining high availability in complex web environments.
Summary Generated by Built In
Company Description

Comtech LLC is a woman-owned small business focused on delivering end-to-end solutions and products. Since 1998, we have successfully serviced enterprises across the public and private sectors, and the Department of Defense. Our services span all aspects of business, providing a holistic approach for managing an organization.

Job Description

Responsible for the monitoring, provisioning, resiliency, and customer interactions. 
Working extensively with Windows including patching and certificate provisioning and renewals. 
Able to map out existing infrastructure flows and dependencies. 
Leading root cause analysis meetings. 
Responding to incidents. 
Understanding of logs and monitoring tools (Splunk, Sumo Logic, New Relic, Dyanatrace, etc) 
Strong scripting in at least one language (Perl, PowerShell, Go, Python, etc.)
 
Other Must Haves/Nice to Haves: 
• Experience working in a high capacity, highly scalable mission-critical web serving environment 
• Proven ability to participate with other functional teams in systems integration and design including writing operational specifications, test plans and requirements management with attention to detail 
• UNIX/LINUX and Windows and server experience, including expertise in system installation, configuration, administration, troubleshooting, performance tuning, preventative maintenance, capacity planning, monitoring, and security procedures 
• Web (IIS, Apache), .Net & Java application (Tomcat, Jboss, etc) server expertise including installation, administration, configuration, troubleshooting, performance tuning, preventative maintenance, capacity planning, monitoring, and security procedures 
• Experience in at least two relevant scripting or programming languages (Ruby, Perl, Python, Shell, PowerShell, etc.)
 
• Experience with Configuration Management platforms (Chef, Ansible, CFEngine, Puppet, etc.) 
• Database Administration – setup, configuration and basic database troubleshooting skills 
• Understanding of internet standards such as HTTP, DNS, FTP, SSH, HTML, XML, JDBC, ODBC, SNMP and other protocols 
• Understanding of high availability hardware and database systems design and implementation including cluster management, redundancy and failover testing 
• Knowledge of storage systems (SAN, NAS, RAID Array, etc) 
• Experience hardening and maintaining secure systems (Safe Harbor or PCI experience a plus!) 
• Network hardware architecting experience with load balancing equipment, switches, routers, and network troubleshooting 
• Ability to produce system documentation, including writing requirements, operational specifications, system architecture, test plans and as-built documentation, all with attention to detail 
• Experience working with ITIL and Service Management best practices is a plus. 
• Ability to build strong relationships and influence others across the organization 
• Demonstrated knowledge of agile project methodologies 
• 5+ years experience designing, supporting and deploying Internet-based products or services 
• 4+ years operating complex, large-scale Enterprise guest-facing Applications or web sites

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • 5+ years experience designing, supporting and deploying Internet-based products or services
  • 4+ years operating complex, large-scale Enterprise guest-facing Applications or web sites
  • Strong scripting in at least one language (Perl, PowerShell, Go, Python, etc.)
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The Company
Reston, VA
64 Employees
Year Founded: 1998

What We Do

Comtech is an award winning, customer-oriented, full-service IT solutions provider serving the Civilian Federal Government, the Department of Defense and other Agencies. In the finance and medical sector, Comtech offers IT solutions to help financial and healthcare organizations comply with regulatory requirements and helps them reduce cost while increasing strategic agility.

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