Site Reliability Engineer

Posted 6 Days Ago
Houston, TX
In-Office
Mid level
Cloud • eCommerce • Food • Mobile • App development
Sysco LABS is helping to reimagine the ecommerce experience for the foodservice industry.
The Role
The Site Reliability Engineer will enhance reliability, manage incident responses, optimize performance, and automate systems while collaborating with engineering teams.
Summary Generated by Built In
Company:
US0623 Sysco Technologies, LLC
Sales Territory:
None
Zip Code:
77077
Travel Percentage:
0
COMPENSATION INFORMATION:
The pay range provided is not indicative of Sysco's actual pay range but is merely algorithmic and provided for generalized comparison. Factors that may be used to determine rate of pay include specific skills, work location, work experience and other individualized factors
Essential Functions:
  • As a Site Reliability Engineer, you will drive system reliability, performance, and operational excellence through automation, observability, and proactive incident management.
  • You'll lead incident response and root cause analysis (RCA) for complex production issues, ensuring rapid recovery, effective communication, and long-term corrective actions. By collaborating closely with engineering teams, you'll strengthen system resilience and continuously improve reliability practices.
  • You'll design and enhance monitoring and observability solutions using leading APM tools (logs, metrics, and traces), building intelligent alerting frameworks to proactively detect and mitigate issues.
  • You'll define and maintain SLIs/SLOs, identify performance bottlenecks, and apply best practices in performance optimization, database management, and Kubernetes operations.
  • The role emphasizes automation and continuous improvement — eliminating manual tasks, optimizing CI/CD pipelines, and scaling operational efficiency through tools and scripts.
  • Work with a global SRE team, fostering a culture of reliability, accountability, and continuous innovation across teams.
Minimum Qualifications
  • Bachelor's degree in computer science, computer engineering or related field, or relevant training. Or equivalent combination
  • of experience and education.
  • 3 years' experience in technical operations support role.
  • 3 years' experience with enterprise cloud platforms.
  • Availability to work extended or off-cycle hours and participate in a 24/7 Site Reliability on-call rotation.
Preferred Qualifications
  • Experience in e-commerce application development or operations
  • Previous experience with AWS, GCP & Kubernetes
  • Experience with APM tools such as Datadog, New Relic or Dynatrace.
  • Experience in an agile development environment.
BENEFITS INFORMATION:
For information on Sysco's Benefits, please visit https://SyscoBenefits.com
OVERVIEW:
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We're looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.

Top Skills

AWS
Datadog
Dynatrace
GCP
Kubernetes
New Relic

What the Team is Saying

Bailey
Megan
Sophia
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Austin, TX
250 Employees
Year Founded: 2017

What We Do

Sysco LABS is a technology-focused division within Sysco, dedicated to reimagining foodservice through innovation. Sysco LABS uses customer and market intelligence, data-driven insights and agile technology development to rethink the entire foodservice ecosystem.

Why Work With Us

We have a culture that puts people first- both our customers and our own team members. We value inclusivity and collaboration at LABS, and everyone is encouraged to bring their whole selves to work. From ceramicists to mountain climbers, our LABSters' are a diverse and quirky group and we wouldn't have it any other way.

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

Sysco LABS Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Discuss with location with your hiring manager — some Sysco LABS colleagues have the opportunity to work remotely while others are located in our Houston office.

Typical time on-site: Not Specified
HQAustin, TX
HQHouston, TX
Colombo, LK
Dublin, IE
Learn more

Similar Jobs

Sysco LABS Logo Sysco LABS

Senior Product Designer

Cloud • eCommerce • Food • Mobile • App development
In-Office or Remote
Austin, TX, USA
250 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account