Site Reliability Engineer

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Pittsburgh, PA, USA
In-Office
Information Technology
Teraswitch provides public cloud, single tenant servers, storage, low latency connectivity via 15 global locations.
The Role

Who We Are

Teraswitch is on a mission to provide the highest performance, lowest latency bare metal servers in the world. With 20 datacenter locations around the world, Teraswitch has served thousands of customers across 185 countries with our solutions. Founded by Brendan Mannella, Teraswitch is one of the largest privately-held infrastructure companies in the world.

The Role:

We’re looking for an experienced Site Reliability Engineer (SRE) to take ownership of our production systems’ availability, latency, performance, and capacity. In this role, you’ll apply your expertise in automation, monitoring, and resilient system design to maintain and improve our critical, large-scale infrastructure.

You will:

  • Respond to customer support requests and participate in our 24/7 support rotation

  • Maintain internal documentation and deployment playbooks

  • Modify and test server configurations, then deploy to production

  • Monitor infrastructure and respond to alerts

  • Automate tasks using tools like Ansible, Terraform, and Nomad

  • Contribute to internal tooling and platform improvements

  • Stay current with changes in the protocols and tooling we support

  • Other duties as assigned

Although the focus of this role is SRE work, there’s room to grow into other areas depending on your strengths — whether that’s platform engineering, networking, or data system architecture.

Requirements:
  • 6+ years of relevant work experience in systems or infrastructure roles

  • Strong experience with Ansible

  • Experience with Prometheus, Grafana, and related monitoring tools

  • Solid understanding of networking and Linux-based systems

  • Hardware knowledge and experience managing physical or cloud-based fleets

Nice to Have:
  • Knowledge of Kubernetes

  • Experience with Blockchain is a plus

  • Familiarity with the HashiCorp stack: Nomad, Consul, Vault

  • Experience with HAProxy or similar load balancing software

  • Programming experience in Go, Rust, or Python is a plus

Compensation and Benefits

Along with competitive pay, as a full-time Teraswitch employee, you are eligible for the following benefits at day one of hire:

Health, Dental and Vision Insurance

401k with company profit sharing

Flex PTO and 11 Company Paid Holidays

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The Company
HQ: Pittsburgh, PA
15 Employees
Year Founded: 2002

What We Do

TeraSwitch is a global infrastructure provider with ultra low latency connectivity.

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