Site Reliability Engineer

Remo is building a new standard of dementia care by fundamentally changing the care journey for individuals living with dementia and their caregivers (the dyad). As a virtual dementia care provider, our expert clinical team designs personalized, comprehensive care to serve people with dementia and caregiver needs (instead of a one-size-fits-all approach). We empower family caregivers by connecting them with a vibrant community of other caregivers, expert content, and tools to manage the entire dementia journey – from anywhere, at any time. Our mission is simple – to provide accessible, comprehensive, quality dementia care for every person who needs it.

We are seeking a highly motivated and experienced Site Reliability Engineer to join our fast-paced healthcare startup. You will be instrumental in ensuring the reliability, performance, and scalability of our modern stack infrastructure. The ideal candidate will have extensive hands-on experience with full-stack development, infrastructure management, and a deep understanding of multi-cloud environments. Experience with FHIR and other medical technologies is highly preferred.

• Ensure the reliability, uptime, and performance of our production systems across multiple cloud environments.

• Lead and manage incident response, post-mortem analysis, and continuous improvement initiatives.

• Design, implement, and maintain robust monitoring and alerting systems using Datadog.

• Develop and automate infrastructure and deployment processes using Terraform and CI/CD pipelines.

• Collaborate closely with development teams to optimize code quality, deployment efficiency, and system architecture.

• Help improve our top of the line AI tooling in GCP.

• Provide hands-on support and troubleshooting for complex production issues, ensuring minimal downtime.

• Contribute to the design and implementation of scalable, fault-tolerant, and secure systems.

• Participate in code reviews, architectural discussions, and knowledge sharing sessions.

• Manage time effectively and drive projects to completion with excellent project management skills.

• Stay up-to-date with the latest technologies, best practices, and industry trends.

• Have at least 6 years of relevant experience as a SRE or Full Stack Engineer . 

• Have extensive hands-on experience with full-stack development using A React Framework, Node, and Typescript.

• Have a strong proficiency in Graphql.

• Are an expert in multi-cloud environments (AWS, GCP) and infrastructure management.

• Have proven experience with incident response, root cause analysis, and problem resolution under pressure.

• Have extensive Datadog experience with pipeline, dashboard, and alert experience.

• Have hands-on experience with CI/CD pipelines and automation tools.

• Are proficient in Infrastructure as Code (IaC) using Terraform.

• Are an excellent team player, communicator and have strong problem-solving skills.

• Have strong time management and project management abilities.

• 6+ years of experience in Full Stack Engineering.

• Experience with FHIR and other medical data standards.

• NextJS Experience.

• Python with some Data Engineering experience.

• Deep understanding of serverless architectures and AWS Lambdas.

• Hasura Cloud and Hasura Enterprise Experience.

• Prior experience working in a healthcare startup environment.

• Knowledge of containerization and orchestration technologies (Kubernetes, Docker).

• Database administration experience (PostgreSQL, MongoDB).

• Familiarity with security best practices and compliance requirements.

• Github CI/CD Pipeline optimization skills for Docker, NodeJS, and Vercel. 

• Expertise in observability tools, particularly Datadog, when it comes to implementation.

Technologies:

• Kubernetes

• Graphql

• Hasura

• NextJS

• NodeJS

• Typescript

• Python

• AWS Lambdas

• Datadog

• Terraform

• CI/CD Pipelines

Medical

• 100% Company-paid medical premiums for you and your dependents with HSA options

• Dental and vision plans (50% company-paid premium on employee’s dental plan)

• Dependent care FSA

Financial

• 100% 401(k) match of up to 4%

• $80 / month stipend for cell and wifi

Time Off

• 20 days of PTO and 11 paid holidays

• 5 days sick leave

• 16 weeks fully paid parental leave for birthing parents and 8 weeks for non-birthing parents

• Bereavement leave and pregnancy loss leave

Opt-In Ancillary Options:

• Short-term and long-term disability insurance

• Life insurance

• Critical illness, accident, and hospital indemnity insurance

• Pet insurance

• Legal advice

• Rightway Health, clinical care navigator

• Employee Assistance Program 

Remo aims to reduce health inequities by improving access to affordable, high-quality dementia care. Embracing diversity and equal opportunity are core to that mission--these principles shape our culture, the products we build, and the services we deliver. We celebrate a variety of backgrounds, perspectives, and skills, reflecting the diversity of the caregivers and patients we serve.

We use E-Verify to confirm the identity and employment eligibility of all new hires: Participation Poster (PDF), Right to Work Poster (PDF)