The Role
At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency.
By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth.
Role Overview:
We are seeking a Site Reliability Engineer (SRE) to join a focused team responsible for maintaining and scaling high-throughput cybersecurity systems that process and store large volumes of data across both physical and cloud infrastructure. You’ll work closely with operations and development teams to ensure the systems you support are stable, secure, and observable. As part of a small SRE group, you'll be expected to work both independently and collaboratively, take initiative, solve problems, and contribute to system reliability, automation, and continuous improvement. Your contributions will directly support the reliability and security of services relied on by enterprise customers.
Key Responsibilities
- Maintain and scale physical and cloud infrastructure (AWS, Kubernetes, racked hardware)
- Participate in a rotating on-call schedule and handle after-hours maintenance events as needed
- Design and operate infrastructure with Ansible, Terraform, Docker, and Kubernetes
- Design proactive monitoring and alerting systems to prevent outages
- Debug production issues across multiple services and at all levels of the software stack
- Support and maintain in-house custom-built systems written in various languages, including Go and Java
- Manage firewall and network infrastructure (e.g., FortiGate, Cisco, Arista)
- Support observability systems (Zabbix, Grafana) and build custom scripts and tools for operational visibility
Required Qualifications
- Bachelor’s degree in Computer Science or equivalent experience
- 3–5 years of experience in SRE, DevOps, or Linux systems roles
- Production experience with Kubernetes and Docker
- Strong critical thinking, debugging, and multi-tasking skills — able to work independently and as part of a team
- Ability to write and troubleshoot scripts for automation and operational support (e.g., Bash)
- Proficiency operating in AWS environments, especially with services like EKS, ECS, and SNS
- Familiarity with CI/CD systems and practices in production environments
- Strong understanding of Linux systems, networking, and performance troubleshooting
- Experience with enterprise monitoring solutions (e.g., Zabbix, Datadog)
Preferred Qualifications
- Experience managing distributed data systems such as ClickHouse and HDFS
- Familiarity with managing relational databases such as MySQL and Postgres
- Background managing FortiGate firewalls and network equipment from Cisco, Arista, or similar platforms
- Experience with infrastructure-as-code tools such as Terraform
- Experience with physical infrastructure and remote data center operations
PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.
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The Company
What We Do
PDI Technologies resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers. www.pditechnologies.com
