Company Description
SBS is a global financial technology company that’s helping banks and the financial services industry to reimagine how to operate in an increasingly digital world. SBS is a trusted partner of more than 1,500 financial institutions and large-scale lenders in 80 countries worldwide, including Santander, Societé Generale, KCB Bank, Kensington Mortgages, Mercedes-Benz, and Toyota FS. Its cloud platform offers clients a composable architecture to digitize operations, ranging from banking, lending, compliance, to payments, and consumer and asset finance. With 3,400 employees in 50 offices, SBS is recognized as a Top 10 European Fintech company by IDC and as a leader in Omdia’s Universe: Digital Banking Platforms.
Job Description
At SBS an exciting opportunity has arisen to join a leading financial software provider as a Senior Site Reliability Engineer, in this role you will ensure the reliability, scalability, and performance of our Cloud Infrastructure Services through both direct technical contributions along with supporting team member skills development within our Cloud Operations Team.
This is a hands-on technical role, the SRE Team provide a key service working within our live production environments, so attention to detail, quality assurance and getting things right first time are essential.
Responsibilities:
· Working within production and non-production estate; provide expert technical knowledge and leadership.
· Resolve incidents escalated to our SRE team, progressing calls in line with customer SLA’s.
· Troubleshooting from first principles.
· Undertaking Root Cause Analyses (RCAs) to ensure suitable permanent solutions are found to remediated issues and solve the whole problem.
· Develop, deploy, and maintain our solutions in accordance with industry best practice, and architectural designs.
· Drive automation initiatives to streamline operational workflows to improve efficiency using Continuous Integration or Continuous Delivery environments.
· Develop and maintain tools, scripts, and dashboards to monitor system health, performance, and reliability.
· Undertake and drive on-call support issues to conclusion.
· Have a passion for mentoring and developing team members. Through this combination of leading by example, coaching and mentoring, support the leadership team to foster a culture of collaboration, innovation, and continuous improvement.
Qualifications
We are interested in hearing from you, if you have most of the following attributes:
Previous experience working in a Senior SRE or Senior Cloud Engineering role.
- Expert knowledge and experience of configuration and troubleshooting
- Expert Knowledge / certification in AWS Administration
-
Expert Knowledge and experience in the following technologies:
o Terraform
o Ansible
o Python
o Creating and Troubleshooting Lambda functions
o Oracle PLSQL
o Shell Scripting (Bash/Korn)
We also require candidates to have;
· Ability to manage your own workload and provide accurate work estimates.
· a meticulous attention to detail and a desire to deliver a best-in-class service to our customers.
· proactive and demonstrate a positive attitude towards exploring new and innovative solutions.
· Demonstrate continuous learning and a desire to develop your own knowledge.
· strong verbal and written communication skills.
· Flexibility in working hours and prepared to work on a rolling Out of Hours support rota.
If you do not have all of the above experience or skills we would still like to hear from you.
As part of our hiring process new employees will be required to pass a confidential consumer credit check and DBS check. This is a straight forward credit check for CCJ’s, bankruptcy and a criminal record check, however if you wish to know more about what is or is not acceptable please ask our recruitment team.
Additional Information
SBS are a certified Great Place to Work!
We offer a hybrid working model.
By joining the SBS team you will enjoy a market competitive salary and our excellent rewards and benefits schemes including;
- 25 days holiday with an option to buy up to 5 more,
- 6% employer pension contribution,
- private medical insurance,
- critical illness cover,
- health cash plan,
We take pride in rewarding our colleagues through Summer parties, treat days in the offices, and a social budget for each department.
Salary range for this role is £65,000 - £75,000 per annum
At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
Top Skills
What We Do
Sopra Steria, a major Tech player in Europe with 56,000 employees in nearly 30 countries, is recognised for its consulting, digital services and software development. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2023, the Group generated revenues of €5.8 billion.
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