Site Reliability Engineer

Posted Yesterday
2 Locations
In-Office or Remote
76K-136K Annually
Entry level
Cloud • Security • Software • Cybersecurity
Akamai powers and protects life online by solving the toughest challenges and turning the impossible into the possible.
The Role
Build and maintain reliable, scalable cloud compute platforms across distributed services. Troubleshoot Linux, networking, and production issues; develop automation and AI-assisted tooling; improve monitoring, alerting, SLIs, and SLOs; conduct incident response and root cause analysis; and partner with engineering teams on system design, deployment safety, and operational readiness.
Summary Generated by Built In

Are you passionate about cutting edge technology?

Does building next generation Cloud Computing technology excites you?

Join our Compute Site Reliability Engineering team

Our team is responsible for improving the reliability, performance, and scalability of our Compute products and platforms. We solve complex problems, improve how our systems operate, and build automation that makes our platforms more resilient.

Partner with the best

In this role, you'll work at the intersection of systems, networking, and software engineering to solve problems across globally distributed services. You'll investigate complex production behavior, turn operational insights into lasting engineering improvements, and help shape how our services are operated.

As a Site Reliability Engineer, you will be responsible for:

  • Troubleshooting complex issues across Linux systems, networking, and distributed services.
  • Building software and automation that reduce operational toil, improve efficiency, and prevent recurring issues.
  • Developing and applying AI-assisted tooling to accelerate incident investigation, identify operational patterns, reduce toil, and improve reliability.
  • Using data analysis, network diagnostics, and debugging tools to identify performance and reliability improvements.
  • Establishing and improve monitoring, alerting, SLIs, and SLOs for critical services.
  • Contributing to root cause analysis, post-incident reviews, and long-term corrective actions.
  • Partnering with Engineering teams to improve system design, deployment safety, and operational readiness.
  • Participating in an on-call rotation and providing leadership during incident response, driving timely service restoration, effective communication, and post-incident improvement efforts.

Do what you love

To be successful in this role you will:

  • Have relevant experience and a Bachelor's degree in Computer Engineering, Computer Science or equivalent
  • Have experience supporting large-scale distributed systems
  • Have Linux and networking knowledge, including routing, DNS, firewalls, TCP/IP, and L7 traffic management
  • Be proficient in a programming language such as Python or Go
  • Have experience with observability tools such as Prometheus, Grafana, Loki, ELK/OpenSearch, or similar
  • Have experience with infrastructure automation or configuration management tools such as Terraform, Ansible, Salt, or similar.
  • Be familiar with container technologies such as Docker or Podman and orchestration platforms such as Kubernetes or Nomad.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $75,700 - $136,300/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

Skills Required

  • Relevant experience and a Bachelor's degree in Computer Engineering, Computer Science, or equivalent
  • Experience supporting large-scale distributed systems
  • Linux and networking knowledge, including routing, DNS, firewalls, TCP/IP, and L7 traffic management
  • Proficiency in a programming language such as Python or Go
  • Experience with observability tools such as Prometheus, Grafana, Loki, ELK, or OpenSearch
  • Experience with infrastructure automation or configuration management tools such as Terraform, Ansible, or Salt
  • Familiarity with container technologies such as Docker or Podman
  • Familiarity with orchestration platforms such as Kubernetes or Nomad

Akamai Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.

  • Leave & Time Off Breadth Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
  • Parental & Family Support Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
  • Retirement Support A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.

Akamai Technologies Insights

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The Company
HQ: Cambridge, MA
10,285 Employees
Year Founded: 1998

What We Do

At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!

Why Work With Us

Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.

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