Site Reliability Engineer

🚛 About Qargo

Qargo is a cloud-based (SaaS) Transport Management Platform. We are a scale-up based in London and Ghent (Belgium), rapidly expanding across Europe. The platform is an ‘all-in-one system’, handling everything from initial order entry to final invoicing. It optimises planning and has a built-in AI feature that automates lengthy manual tasks. Qargo is designed to help modern logistics operations run more efficiently, while increasing profitability and sustainability.

We’re looking for a Site Reliability Engineer to join our team in Ghent. If you're passionate about building reliable systems through software, enjoy working on scalable cloud architectures, and want to have a real impact on how systems perform in production, this role is for you. We’re especially interested in people who are curious, love learning new things, and enjoy sharing knowledge with the team.

💼 About the role

At Qargo, reliability is built through software. As a Site Reliability Engineer, you’ll approach infrastructure and operations with a software engineering mindset, designing systems, writing code, and automating processes to ensure our platform is scalable, reliable, and efficient.

You’ll work on improving our platform’s reliability by building internal tooling, enhancing our deployment systems, and evolving our cloud architecture. Rather than manually operating systems, you’ll focus on reducing operational overhead through automation and engineering solutions.

You’ll collaborate closely with backend engineers and other engineering teams to ensure our systems are designed with reliability and scalability in mind from the start. This role offers a strong mix of backend engineering, infrastructure work, and problem-solving, with plenty of ownership and impact on how our platform behaves in production.

🔑 Key Responsibilities

• Build and maintain systems and tooling that improve the reliability, scalability, and performance of our platform.

• Improve software delivery cycle, focusing on automation and developer experience.

• Develop internal tools and services to reduce manual operational work.

• Improve observability by implementing monitoring, logging, and alerting across systems.

• Optimize system performance, including databases such as PostgreSQL and Firestore.

• Collaborate with backend engineers and other engineering teams to design reliable and scalable system architectures.

• Troubleshoot complex production issues and implement long-term fixes.

• Continuously improve infrastructure (Infrastructure as Code, automation, etc.).

✅ Skills & Experience

• Experience as a Software Engineer, with an interest in infrastructure, scalability, reliability.

• Strong programming skills (preferably Python or similar backend languages).

• Experience working with cloud platforms , container orchestrators, serverless (preferably Google Cloud).

• Familiarity with distributed systems and scalability challenges.

• Experience with CI/CD pipelines and automation.

• Solid understanding of databases and performance tuning (SQL and/or NoSQL).

• Familiarity with monitoring and observability tools.

• A problem-solving mindset and the ability to think in systems.

• Strong collaboration skills and a proactive approach to improving systems.

🤝 What We Offer

• A fast-growing SaaS company with a strong mission and an impact-driven team.

• A flexible work environment with flexible hours and hybrid working.

• A green office with a great atmosphere and lots of initiatives.

• A role with a lot of responsibility, ownership, and tangible impact.

• The opportunity to grow with us and shape both your career and our platform.