Type of Requisition:
RegularClearance Level Must Currently Possess:
Top Secret SCI + PolygraphClearance Level Must Be Able to Obtain:
NonePublic Trust/Other Required:
NoneJob Family:
IT Infrastructure and OperationsJob Qualifications:
Skills:
Cloud Computing, Collaboration, Design DevelopmentCertifications:
NoneExperience:
10 + years of related experienceUS Citizenship Required:
YesJob Description:
Summary
GDIT is seeking a highly motivated Site Reliability Engineer (SRE) to join our team supporting critical enterprise operations. In this role, you will ensure the reliability, performance, and scalability of cloud‑based and on‑prem services while partnering closely with cross‑functional teams. You will use your mature collaboration skills and strong communication abilities to lead integration efforts, contribute to continuous improvement, and support operational excellence across the program.
Responsibilities
- Monitor, manage, and improve system reliability across cloud and on‑prem environments.
- Build, maintain, and optimize dashboards, workflows, and reporting using ServiceNow to support team operations.
- Develop and maintain technical diagrams, architecture visuals, and project artifacts using Visio and PowerPoint.
- Lead and facilitate integration discussions, operational coordination, and hot wash sessions following major events or deployments.
- Collaborate with engineering, operations, and program leadership to identify, triage, and resolve system issues and performance gaps.
- Document processes, decisions, and project materials within Confluence and maintain task tracking and prioritization within Jira.
- Support cloud adoption, system modernization, and infrastructure optimization initiatives as part of a continuous improvement culture.
- Multitask effectively and manage competing priorities within a fast‑paced environment.
- Communicate clearly and proactively with stakeholders, leadership, and team members—both verbally and in writing.
Required Qualifications
- Clearance: TS/SCI w/ Poly
- Employment Type: Full‑Time
- Education: Bachelors in a related field
- Location: Chantilly VA
- Experience: 10+ years
- Strong verbal and written communication skills, with demonstrated ability to articulate technical concepts for diverse audiences.
- Mature collaboration skills and experience working across multidisciplinary teams.
- Solid understanding of cloud environments; AWS technical learning certifications
- Hands‑on experience with ServiceNow dashboards, reporting, and ITSM workflows.
- Proficiency with Microsoft Visio and PowerPoint for developing diagrams and project documentation.
- Experience facilitating operational discussions, including integrations, hot washes, or post‑event reviews.
- Practical experience with Confluence and Jira for documentation, workflow management, and team coordination.
- Ability to multitask and manage several concurrent workstreams effectively.
Desired Qualifications
- Experience supporting enterprise‑level systems within a production environment.
- Familiarity with SRE principles such as SLIs/SLOs, incident response, and automation.
- Strong organizational skills, with the ability to prioritize and execute in a dynamic environment.
- Demonstrated ability to apply structured problem‑solving and maintain a solutions‑focused mindset.
Scheduled Weekly Hours:
40Travel Required:
Less than 10%Telecommuting Options:
OnsiteWork Location:
USA VA ChantillyAdditional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identity Verification Process:
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.About Our Work:
We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.Join our Talent Community to stay up to date on our career opportunities and events atgdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected VeteransSkills Required
- Active TS/SCI clearance with polygraph
- Bachelor's degree in a related field
- 10+ years of related experience
- U.S. citizenship
- Strong verbal and written communication skills
- Mature collaboration skills across multidisciplinary teams
- Solid understanding of cloud environments
- AWS technical learning certifications
- Hands-on experience with ServiceNow dashboards, reporting, and ITSM workflows
- Proficiency with Microsoft Visio and PowerPoint
- Experience facilitating integrations, hot washes, or post-event reviews
- Experience with Confluence and Jira
- Ability to manage multiple concurrent workstreams
- Experience supporting enterprise-level production systems
- Familiarity with SRE principles, including SLIs, SLOs, incident response, and automation
- Strong organizational and prioritization skills
- Structured problem-solving and solutions-focused mindset
General Dynamics Information Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about General Dynamics Information Technology and has not been reviewed or approved by General Dynamics Information Technology.
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Affordable Benefits — Pay and benefits are described as good or okay in multiple places, and the overall package is often portrayed as acceptable even when base pay is not viewed as top-tier.
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Healthcare Strength — Medical, dental, and vision plan options are presented as comprehensive, with additional protections like disability and life insurance contributing to a well-rounded health and protection offering.
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Retirement Support — A 401(k) plan with company match is consistently highlighted as part of the total rewards package, supporting longer-term financial planning.
General Dynamics Information Technology Insights
What We Do
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.









