There's nothing more exciting than being at the center of a rapidly growing field in technology and applying your skills to drive innovation and modernize the world's most complex and mission-critical systems. At JPMorganChase, we give you the tools, resources, and global scale to make a real impact — and the opportunity to grow alongside some of the brightest minds in the industry.
As a Site Reliability Engineer III at JPMorganChase within the Chief Technology Office, you will solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions. You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.
Job responsibilities
- Guide and assist others in building appropriate-level designs and gaining consensus from peers where appropriate
- Collaborate with software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
- Collaborate with software engineers and teams to design, develop, test, and implement availability, reliability, and scalability solutions within applications
- Implement infrastructure, configuration, and network as code for the applications and platforms in your remit
- Partner with technical experts, key stakeholders, and team members to resolve complex problems
- Leverage service level indicators and service level objectives to proactively resolve issues before they impact customers
- Support the adoption of site reliability engineering best practices within your team
- Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards
- Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation
Required qualifications, capabilities, and skills
- Formal training or certification on site reliability engineering concepts and proficient applied experience
- Proficiency in site reliability culture and principles, with familiarity in how to implement site reliability within an application or platform
- Proficiency in at least one programming language such as Python, Java/Spring Boot, or .NET
- Proficiency in software applications and technical processes within a given technical discipline (e.g., cloud, artificial intelligence, mobile, etc.)
- Experience in observability practices such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, or similar
- Experience with continuous integration and continuous delivery tools such as Jenkins, GitLab, or Terraform
- Familiarity with container and container orchestration technologies such as ECS, Kubernetes, and Docker
- Familiarity with troubleshooting common networking technologies and issues
- Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, testing, troubleshooting, or documentation) with demonstrated ability to critically evaluate and validate AI-generated outputs
- Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations
Preferred qualifications, capabilities, and skills
- Ability to contribute to large, collaborative teams by presenting information in a logical and timely manner with compelling communication and limited supervision
- Demonstrated ability to proactively recognize roadblocks and a strong interest in learning technologies that facilitate innovation
- Ability to identify new technologies and relevant solutions to ensure design constraints are met by the engineering team
- Ability to initiate and implement ideas to solve business problems
Skills Required
- Formal training or certification on site reliability engineering concepts
- Proficiency in site reliability culture and principles and implementing SRE practices
- Proficiency in at least one programming language such as Python, Java/Spring Boot, or .NET
- Proficiency in software applications and technical processes within a technical discipline (e.g., cloud, AI, mobile)
- Experience in observability practices and telemetry collection using Grafana, Dynatrace, Prometheus, Datadog, Splunk, or similar
- Experience with continuous integration and continuous delivery tools such as Jenkins, GitLab, or Terraform
- Familiarity with container and container orchestration technologies such as ECS, Kubernetes, and Docker
- Familiarity with troubleshooting common networking technologies and issues
- Hands-on experience using enterprise-authorized AI-assisted software development tools and validating outputs
- Understanding of responsible AI use in engineering workflows, including data sensitivity and secure handling
- Ability to contribute to large collaborative teams and present information effectively
- Proactive recognition of roadblocks and strong interest in learning new technologies
- Ability to identify new technologies and relevant solutions to meet design constraints
- Ability to initiate and implement ideas to solve business problems
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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