Site Reliability Engineer for CIAM

Purpose of the role

To apply software engineering techniques, automation, and best practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. 

Accountabilities

• Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning.
• Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring.
• Development of tools and scripts to automate operational processes, reducing manual workload, increasing efficiency, and improving system resilience.
• Monitoring and optimisation of system performance and resource usage, identify and address bottlenecks, and implement best practices for performance tuning.
• Collaboration with development teams to integrate best practices for reliability, scalability, and performance into the software development lifecycle, and work closely with other teams to ensure smooth and efficient operations.
• Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as a Site Reliability Engineer for CIAM at Barclays, where you will bring to life a new digital platform capability, transforming and modernizing our digital estate to build a market-leading digital offering with customer experience at its heart. This is an exciting and key role, partnering with business-aligned engineering and product teams to ensure a collaborative team culture is at the heart of what we do.

To be successful as a Site Reliability Engineer for CIAM, you should have:

• Experience in designing, implementing, deploying, and running highly available, fault-tolerant, auto-scaling, and auto-healing systems
• Experience with AWS (essential); Azure and GCP are a plus. Familiarity with Kubernetes (ECS is essential; Fargate and GCE are a plus) and serverless architectures
• Experience in running disaster recovery and zero-downtime solutions, and in designing and implementing continuous delivery across large-scale, distributed, cloud-based microservices and API service solutions with 99.9%+ uptime
• Exposure to coding in Python, Bash, and JSON/YAML (Configuration as Code)
• The ability to drive reliability best practices across engineering teams, embed SRE principles into the DevSecOps lifecycle, and partner with engineering, security, and product teams to balance reliability and feature velocity

Some other highly desirable skills include:

• Experience in configuration, deployment, and operation of ForgeRock COTS-based IAM solutions (PingGateway, PingAM, PingIDM, PingDS) with embedded security gates
• Experience with HTTP header signing, access token and data-at-rest encryption, PKI-based self-sovereign identity, or open-source equivalents
• Cloud Infrastructure Management

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is in our Whippany, NJ office.

Minimum Salary: $120,000

Maximum Salary: $175,000

The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.