Site Reliability Engineer - AI Platform

Posted 7 Days Ago
Reston, VA, USA
In-Office
90K-122K Annually
Junior
Information Technology • Software
The Role
Operate and improve an on-premises Kubernetes-based AI and large language model platform across development, QA, and production. Responsibilities include infrastructure deployment, maintenance, troubleshooting, access provisioning, CI/CD support, Ansible automation, monitoring, incident response, documentation, and collaboration with infrastructure, security, and engineering teams.
Summary Generated by Built In

Verisign helps enable the security, stability, and resiliency of the internet. We are a trusted provider of internet infrastructure services for the networked world and deliver unmatched performance in domain name system (DNS) services. 

We are a mission focused, values driven company where each individual can contribute to building a stronger, more secure internet.  We offer a dynamic and flexible work environment with competitive benefits and the ability to grow your career.

Verisign has an exciting opportunity on a new engineering team responsible for establishing and operating the company's on-premises Artificial Intelligence and Large Language Model platform. We are looking for a Site Reliability Engineer to help operate the Kubernetes-based infrastructure and automation that enable secure, reliable AI tooling for engineers. This is a hands-on platform operations role focused on dependable execution, automation, and continuous improvement.

Responsibilities

  • Deploy, configure, and support Kubernetes-based platform infrastructure in development, QA, and production environments.
  • Perform routine platform maintenance and operational troubleshooting, following established change-management and security practices.
  • Support user onboarding, access provisioning, and access lifecycle activities for AI platform services.
  • Develop and maintain operational runbooks, configuration documentation, and deployment procedures.
  • Support CI/CD workflows and platform integrations used to deploy and operate AI-enabled engineering services.
  • Build and maintain infrastructure automation and configuration-management solutions using Ansible.
  • Assist with monitoring, alert response, problem isolation, and resolution in collaboration with infrastructure, security, and engineering teams.
  • Document operational work clearly and communicate progress, risks, and issues to the team.

Required Qualifications

  • Bachelor's degree in computer science, information systems, or a related technical field and at least
  • 2+ years of related experience
  • Experience administering Linux systems and troubleshooting production infrastructure.
  • Working knowledge of Kubernetes, containers, and infrastructure automation; experience with Ansible is required.
  • Familiarity with source control, CI/CD concepts, and operational documentation practices.
  • Foundational understanding of networking, access controls, and secure systems operations.
  • Strong written and verbal communication skills and the ability to work effectively in a collaborative engineering environment.

Desired Skills and Experience

  • Experience with Red Hat Enterprise Linux, Jenkins, GitHub, Jira, or Confluence.
  • Scripting experience with Python, Bash, or a similar language.
  • Experience with monitoring and observability tools, incident response, or IT service-management platforms.
  • Experience supporting cloud-native applications or platform services in a security- and reliability-focused environment.

This position is based in our Reston, VA office and offers a hybrid work schedule.

The pay range is $89,900 - $121,700.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

Verisign is an equal opportunity employer. That means we recruit, hire, compensate, train, promote, transfer, and administer all terms and conditions of employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, age, protected veteran status, disability, or other protected categories under applicable law.

Additional Information:
Our Careers Page
Our Benefits Summary
Verisign in the Community
Our EEO Statement
Our Privacy Notice for Job Applicants/Candidates
Reasonable Accommodations

Staffing agency policy: No fees will be paid for unsolicited resumes submitted to Verisign or our employees by third parties.

Skills Required

  • Bachelor's degree in computer science, information systems, or a related technical field
  • At least 2 years of related experience
  • Experience administering Linux systems and troubleshooting production infrastructure
  • Working knowledge of Kubernetes, containers, and infrastructure automation
  • Experience with Ansible
  • Familiarity with source control and CI/CD concepts
  • Operational documentation experience
  • Foundational understanding of networking, access controls, and secure systems operations
  • Strong written and verbal communication skills
  • Ability to work effectively in a collaborative engineering environment
  • Experience with Red Hat Enterprise Linux, Jenkins, GitHub, Jira, or Confluence
  • Scripting experience with Python, Bash, or a similar language
  • Experience with monitoring and observability tools, incident response, or IT service-management platforms
  • Experience supporting cloud-native applications or platform services in a security- and reliability-focused environment

VERISIGN Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about VERISIGN and has not been reviewed or approved by VERISIGN.

  • Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, prescriptions, telemedicine, behavioral-health resources, and specialized programs for family building and midlife support. Onsite wellness amenities such as the Reston fitness center further support day-to-day wellbeing.
  • Retirement Support — Retirement programs include Traditional and Roth 401(k) with company match, an Employee Stock Purchase Plan, and access to licensed financial coaching. These offerings provide structured support for long-term savings as part of total compensation.
  • Fair & Transparent Compensation — Employer-posted salary ranges and structured pay bands reduce uncertainty and clarify how roles are compensated. Public ranges for technical roles indicate competitive positioning relative to the market.

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The Company
HQ: Reston, Virginia
950 Employees
Year Founded: 1985

What We Do

Verisign, a global provider of domain name registry services and internet infrastructure, enables internet navigation for many of the world’s most recognized domain names. Verisign helps enable the security, stability, and resiliency of the Domain Name System (DNS) and the internet by providing root zone maintainer services, operating two of the 13 global internet root servers, and providing registration services and authoritative resolution for the .com and .net top-level domains, which support the majority of global e-commerce.

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