Site Payment Administrator

Please note that this role is not for a position at Ora, Inc.  This role is for a position at the company Andover Eye Associates, which is a close working partner of Ora, Inc.

POSITION TITLE: Site Payment Administrator

DEPARTMENT: Clinical Site

LOCATION: Andover, MA-Onsite/ Part-time

Revolutionizing clinical trials with unparalleled expertise, patient-focused innovation, and a commitment to delivering results that advance medical breakthroughs

At Andover Eye Institute, our mission is to lead the future of eye care through innovative clinical trials and groundbreaking research. We are committed to advancing the understanding and treatment of ophthalmic conditions by exploring new frontiers in medical science. Our team of experienced and compassionate professionals works closely with participants and sponsors, ensuring that each clinical trial is conducted with the utmost care, precision, and attention to detail.

The Role:

Andover Eye Institute Site Payment Administrator is responsible for the management of manual and electronic site payments on a monthly/ad-hoc basis and assist with administrative tasks.  Work with clinical project teams and study site to negotiate contract and budgets and process site payments for the clinical trials and submit for payment to site.   

What You’ll Do:

• Electronic Site Payments:
  • Work on the initial set up of budget templates for site level budgets.
  • Responsible for entering site specific data into the budget templates and maintaining study site budgets.
  • Work with Project Managers/Operations Manager to get both study and site level budgets approved.
  • Process CRO or Sponsor site payment tracker for clinical trials and consulting agreements to accounting for billing purposes.

• Manual Site Payments:
  • Responsible for creating payment trackers, tracking payments on excel spreadsheet, and submitting for site payments to accounts payable per the site contract.
  • Prepare required data for invoices for accuracy against site approved budgets and submit for payment.
  • Communicate with site contact regarding invoice discrepancies or general questions related to site payments.
  • Work within Clinical Operations and EDC to track subject status (i.e. screen failures, ongoing, and completed subjects per study visits).
  • Process CRO or Sponsor site payment tracker for clinical trials and consulting agreements to accounting for billing purposes.
• Other:
  • Perform other department related tasks, as assigned.
  • Travel Requirements N/A.
  • Adhere to all aspects of Andover Eye Institute quality system.
  • Adhere to all essential systems and processes that are required at Andover Eye Institute to maintain compliance to Andover Eye Institute data integrity & business ethics and regulatory requirements.
  • Responsibilities may differ from the above based on the specific needs of the business.

What We Look For:

• Experience Needed for the Role:
  • Experience/understanding of Clinical Site Contracts as they relate to site payments.
  • Associates or bachelor’s degree in Business or Life Sciences, with one or more years’ experience in clinical research or equivalent combination of education, training and experience. Years of experience may be considered in lieu of education.
  • Attention to detail, ability to work independently, general knowledge of accounts payable and miscellaneous accounting functions.
  • Ability to adapt to changing assignments and multiple priorities.
  • Ability to manage multiple tasks and successfully meet deadlines.
  • Demonstrated ability to communicate effectively and professionally.
  • Ability to apply analytical and problem-solving skills; ability to act with a consistent sense of urgency and acute attention to detail.
  • Knowledge of GCP/GXP/ICH regulations.
  • Experience with clinical trials a plus.
  • Committed to consistently producing high quality work.
  • Experience with Adobe, Excel spreadsheets, Microsoft Word and Outlook.
• Additional Skills & Attributes:
  • Ophthalmic experience strongly preferred.
  • Experience using automated payment systems.
• Competencies and Personal Traits:
  • • What We Do:
      •  Execution Excellence: Ability to set goals, create structure and maintain a focused and collaborative approach to the delivery of timely and high-quality work.
    • How We Do It:
      • IQ, EQ and SQ: Agile and positive thinker, communicator and collaborator who uses a growth mindset to work and lead with authenticity, transparency, resilience, and empathy. Scientific, intellectual, and emotional/social curiosity creates the willingness and ability to innovate, make mistakes, learn and try again.
      • Clear and Direct Communication, Feedback and Conflict Resolution: Practice radical candor in your communication and participate in active Giving and receiving feedback frequently, with an open heart and mind creates psychological safety and promotes faster, individual, team and company growth.
    • Why We Do It:
      •  Seek Meaning and Purpose and a Desire to be Part of Something Bigger than Yourself: Crave being part of a team that works together under shared values to achieve significant positive impact in the wider world.

What We Offer

• Well-Being: Offering comprehensive healthcare options in Medical, Dental and Vision beginning day 1.  
• Time Off: Accrue up to 18 paid days off each year.
• Employee Assistance Program: No matter what issues you're facing, New Directions is here to help you and your family.  
• Career Development Opportunities: Continued opportunities to grow and develop your career journey.   

Benefit Eligibility: Full-time employees of Andover Eye working a minimum of 30 hours per week.  

We know a diverse workforce adds to our collective value and strength as an organization. People of color, the LGBTQIA+ community, disabled candidates and veterans are strongly encouraged to apply. Ora is proud to be an Affirmative Action and Equal Opportunity Employer, committed to equal employment opportunity and fair, equitable compensation regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. 

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