Site Merchandising Operations Specialist

We are looking for an Operations Specialist to join our Merchandising team! As we develop our capability and extend our ability to manage the front end of our site into whole new areas, there is a need for a passionate, self-starter who has an eye for detail to help us build and manage the content on our site.
Why would you enjoy this opportunity?
We have amazing customers, and they need your help. When you meet our customers, you will quickly realize how fulfilling it is to help them realize their dreams. You're not just selling business cards; you are empowering millions of people worldwide to follow their lifelong dream of starting a business and building their personal brand. You are helping them prove to themselves that they can do it. And earning their loyalty forever when you get it right.
It's never boring.
This is a fast-paced and dynamic role and fantastic for someone who loves a challenge.
There is always something on site to change, an experience to be optimized, and a new way to approach a project.
You get to show-off all of your talents.
This role lets (and expects) you to be a human Swiss army knife. You need to be a quick learner, like to challenge the status quo, enjoy seeing projects from start to finish, and feel pride in seeing your work live on our website.
You'll be part of an amazing team.
This kind of challenge attracts the best of the best. Come join them. You'll be part of an agile cross-functional team who are the gatekeepers to our website and merchandising experience - you bring value to our customers, efficiently and effectively. You are part of the team - full of strategy, designers and copy writers - that brings our experiences to light for our customers.
Responsibilities

• Switch between multiple tool sets on a daily basis to execute site changes
• Build pages from scratch using various components to match layouts provided by MX Designers
• Launch new products - building out full customer flows, including product set up through merchandising experience
• Build various site experiences to test customer flows
• Escalate and own bugs raised to developers until solution reached
• Know how to prioritize work based on effort vs. deadline
• Understand and practice agile approaches to streamline delivery of work
• Manage workload to deliver most valuable projects on time
• Raise feature improvement recommendations for tooling
• Identify gaps in processes to streamline work
• Know tool functionality and limitations inside and out and be able to communicate them to various stakeholders (internal and external)

KNOWLEDGE & SKILLS

• Highly organized and process-oriented
• Strong attention to detail
• Excellent communication skills
• Comfortable working in a fast paced and ever-changing environment
• Ability to set priorities and work against deadlines
• Highly motivated and independent
• Capable of excelling in highly collaborative team environments
• Enthusiastic about the web
• Fast learner

EDUCATION & EXPERIENCE

• Degree in related field
• 1-2 years of work experience in a related field
• Experience with CMS platforms is required

Job Segment: Operations Manager, Front End, Merchandising, Operations, Technology, Retail