Site Leader - (USA)

Job Posted 17 Days Ago Posted 17 Days Ago
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West Chicago, IL
Senior level
eCommerce • Logistics
The Role
As a Site Leader at Pandion, you will oversee a team, ensure exceptional customer service and efficiency in operations, enhance working environments, and reduce costs. You'll collaborate with engineering teams and maintain effective communication with all stakeholders while solving operational challenges.
Summary Generated by Built In

Pandion is a technology-first transportation provider. Tailor-made for e-commerce, Pandion delivers a high performing, carbon neutral, one-day and two-day delivery experience for all. We are a startup, and want people who are interested in moving fast, breaking things, and building something amazing from scratch.

We are an agile team with continuous integration and you will be responsible for designing and building many of the new components. Logistics provides many of the toughest problems to solve in industry. The problem space spans many challenges on which the customer experience is dependent, including forecasting demand, network route pathfinding, data analysis, and building, scaling, and improving tools. Pandion continuously seeks to focus on serving the needs of e-commerce shippers and their customers.

If you are obsessed with customers and excited to develop new technologies and high-performing operations, come build the future with us!

Welcome to Pandion! 

Who We Are and What We Do  

Our team is made up of the best and the brightest in our industry. We come from legendary backgrounds and companies.   

We are thankful we have the freedom and opportunity to build the future—for our company, our customers, and our communities. Together, with vision, optimism, grit, and restlessness, we create the energy that drives our business forward.  

We believe people are at the core of every business, and that all people deserve the best. This drives our obsession with improving the experience of retailers and customers. It also drives the team and behavior we cultivate inside Pandion, which is designed to set up our employees for success and is built on the idea that every day is an opportunity for improvement.  
 
There is nothing more important to our business than hiring great, results-proven, customer-focused people. If you are obsessed with customers and excited to develop high-performance operations, come build a great company with us!  

Pandion is a fast-moving, fast-growing start-up company. As we continuously expand, we are seeking additional experienced and talented Site Leaders  

If you are interested in discussing potential opportunities with us, please review the description and follow the instructions below. We hope to hear from you! 

 

What You’ll Do as a Site Leader 

Your experience, creative insights, problem-solving skills, passion for the customer, and leadership triumphs are the cornerstones of a Site Leader role at Pandion.   

The successful Site Leader will: 

  • Be responsible for leading a team of Operations and Area Managers as well as facility planning and performance.  
  • Deliver an exceptional external and internal customer experience through granular planning, continuous process improvement, and high-paced execution.  
  • Navigate ambiguity and define comprehensive training, de-escalate, and solve points of friction. 
  • Apply cross-functional leadership skills to develop a positive, safe, and quality environment.  
  • Find and execute best practices to maximize effectiveness. 
  • Control costs in all aspects of the operation. 
  • Maintain constant communication and collaboration with Pandion’s support teams and executive leadership.  
  • Work regularly with the process and industrial engineering teams as well as network planning.   

Basic Requirements 

  • Bachelor’s Degree or Equivalent 
  • Authorized to work in the United States 
  • Eight years of business experience - preferably in a logistics or industrial environment 
  • Experience leading teams of 100+ hourly employees and 4+ exempt managers 
  • Ability to create mechanisms to capture cost, quality and productivity performance and ensure a safe working environment. 
  • Experienced with data analytics and metrics reporting. 
  • Able to work on nights and weekends. 
  • Ability to travel up to 20-25% of the time. 

Preferred Skills 

  • Experienced in inbound and/or outbound logistics. 
  • Worked in a sortation or fulfillment center. 
  • 4+ years of experience in multi-shift planning. 
  • Trained in operational safety best practices. 
  • Willing to perform all necessary tasks to deliver to the customer. 
  • Experience in building and maintaining customer feedback mechanism(s) 

What Happens Next  

Pandion is all about speed, efficiency, transparency, and quality. We strive for these same attributes in our recruiting and hiring processes. If you are interested in a Site Leader opportunity, we’d like to hear from you; but first, do the following:  

  • Review the “What You’ll Do” list above and ask yourself: 
  • Have I successfully done (most of) these before? 
  • Can I give examples and details regarding (most of) these? 
  • What haven’t I done that is on this list?  

If you feel confident that your experiences match these needs, then we can’t wait to review your application. We will carefully consider your background and qualifications. If we feel there is a match, we will quickly reach out to you and discuss the next steps. 

What We Offer to the Site Leader 

Estimated Salary of $165,000 to $200,000 per year + Equity + Benefits   

Pandion offers a benefits package including Medical Insurance, Dental, and Vision insurance. Employees are eligible for 401(k) contribution match. Employees are eligible for equity options to purchase stock in the company.   

Pandion is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive working environment. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.  

Site Leader locations will vary.

Thank you for considering Pandion. We are looking forward to hearing from you. 

The Company
HQ: Seattle, WA
112 Employees
On-site Workplace
Year Founded: 2020

What We Do

We are a technology-first transportation provider. Tailor-made for e-commerce, we deliver a high performing one-day and two-day delivery experience for all. If you are obsessed with customers, and excited to develop new technologies and high-performing operations, come build the future with us!

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