Site IT Leader: Experimental Station

Posted 9 Days Ago
Be an Early Applicant
Wilmington (Delaware), DE, USA
In-Office
Senior level
Manufacturing
The Role
Lead site IT strategy and service delivery for a 550-user R&D site. Serve as primary IT liaison, oversee infrastructure and contractors, ensure security/compliance and continuity, manage vendors and projects, and drive incident response and continuous improvement.
Summary Generated by Built In

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers

About the role

DuPont is looking for a Site IT Leader to oversee end-to-end IT service delivery at our Experimental Station in Wilmington, Delaware—an R&D location supporting approximately 550 users. This is a high-impact, hands-on leadership role for someone who enjoys solving complex problems, partnering closely with business leaders, and ensuring reliable, secure technology that enables innovation.

In this role, you will serve as the primary connection between site stakeholders and Corporate IT, set priorities for local IT support, and coordinate the work of four IT contractors supporting the location. You will report to the IT Cluster Lead and help translate business needs into practical, scalable IT solutions.

This is an onsite position with no direct reports

What You’ll Do

Lead site IT strategy and business partnership

  • - Serve as the main IT point of contact for the site, connecting business needs with Corporate IT capabilities.

  • - Partner with site, R&D, and IT leaders to understand priorities, identify improvement opportunities, and support technology-enabled solutions.

  • - Communicate IT direction, service expectations, outages, changes, and priorities clearly to stakeholders.

Ensure reliable service delivery and operations

  • - Oversee site IT infrastructure, including networks, servers, storage, end-user computing, and local R&D solutions.

  • - Drive timely incident response, ticket resolution, and escalation of critical issues.

  • - Coordinate hands-on support with remote IT teams and local contractors to maintain strong service performance.

  • - Support IT needs at other DuPont locations as business demand requires.

  • Protect security, compliance, and continuity

  • - Ensure site IT services align with corporate standards, security policies, data protection, audit, and regulatory requirements.

  • - Support disaster recovery planning, testing, and service continuity.

  • - Monitor service performance against expectations and escalate issues when needed.

Lead people, vendors, and continuous improvement

  • - Set priorities and guide the day-to-day work of site IT contractors.

  • - Build strong relationships with regional, global, and cross-functional IT teams.

  • - Manage vendor performance, IT procurement, asset lifecycle activities, and cost optimization opportunities.

  • - Lead or support IT projects, change management, and continuous improvement initiatives.

What You’ll Bring

  • Bachelor’s degree in IT, Computer Science, Engineering, or a related field.

  • 5+ years of experience in IT service delivery, ideally in an R&D, lab, manufacturing, or complex site environment.

  • Strong understanding of IT infrastructure, networks, enterprise systems, and service management practices.

  • Experience with ITIL or similar service management frameworks preferred.

  • Proven ability to lead through influence, manage priorities, and communicate technical topics clearly to business stakeholders.

  • Customer-focused mindset with strong problem-solving, decision-making, and relationship-building skills.

Join our Talent Community to stay connected with us!

DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.

Skills Required

  • Bachelor's degree in IT, Computer Science, Engineering, or related field
  • 5+ years of experience in IT service delivery
  • Experience in R&D, lab, manufacturing, or complex site environments
  • Strong understanding of IT infrastructure, networks, servers, storage, and end-user computing
  • Experience with enterprise systems and service management practices
  • Experience with ITIL or similar service management frameworks
  • Proven ability to lead through influence and communicate technical topics to business stakeholders
  • Customer-focused mindset with strong problem-solving, decision-making, and relationship-building skills
  • Experience coordinating and guiding work of contractors and managing vendor performance
  • Ability to support disaster recovery planning, testing, and service continuity
  • Ability to work onsite at the Wilmington, Delaware Experimental Station

DuPont Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DuPont and has not been reviewed or approved by DuPont.

  • Retirement Support Employer 401(k) funding is positioned as a strong differentiator, combining a dollar-for-dollar match with an additional company contribution that meaningfully boosts total compensation. This design adds notable long-term value even when base pay is viewed as average in some areas.
  • Parental & Family Support Paid parental leave for birth and non-birth parents, together with family-building support and backup care resources, provides robust support for diverse family needs. Programs extend to fertility, adoption, surrogacy, and caregiving.
  • Leave & Time Off Breadth Time-off programs include substantial vacation ranges, a broad holiday schedule, and the option to purchase additional time, offering flexibility across tenure levels. Structured sick time and disability income protection further strengthen time-away coverage.

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The Company
HQ: Wilmington, DE
22,797 Employees

What We Do

Beware of recruitment scams! Please read important information for job seekers: https://www.dupont.com/careers/hiring-faqs.html It's a time of incredible progress at DuPont — a time of momentum. It's the time for change makers, for the doers and pioneers, to create essential innovations the world needs. We aren’t just creating a better future, we’re working together to invent a better now. So bring your best self and join us in uncovering insights that will transform the world. Why wait for a better future? Invent a better now. Learn more at dupont.com. Please take the time to review our comments policy before commenting on our page. http://dptn.ws/policy

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