Site Enrolment & Engagement Lead
12-month fixed term contract. Open to all locations across Australia.
About the role
We are looking for a Site Enrolment & Engagement Lead to support clinical research sites with patient recruitment, retention and study-specific education. This is an excellent opportunity for someone who wants exposure to clinical research, and enjoys working closely with sites and healthcare professionals to improve trial delivery.
In this role, you will work in partnership with research sites, investigators and internal teams, acting as a trusted point of contact for trial-related education, site engagement and recruitment support. As you build experience, your responsibilities and level of autonomy will grow.
What you’ll be doing:
- Partnering with clinical research sites to develop study-specific action plans that support patient recruitment, retention and study delivery
- Providing education and training to healthcare professionals and site staff on clinical trial protocols, procedures and study requirements
- Supporting study-specific training needs, helping sites understand and implement trial processes effectively
- Identifying and helping address recruitment and retention barriers, sharing best practice and practical solutions
- Working with referral networks where appropriate to help identify potential trial participants
- In some studies, interacting directly with patients to provide education on the trial, disease area, or device/medication (where required and appropriate)
- Analysing site activity and engagement data to help tailor strategies that maximise pre-screening, screening and enrolment
- Accurately completing internal reporting and documentation
- Organising or supporting group meetings, site visits and educational sessions
- Maintaining up-to-date knowledge of relevant therapeutic areas and disease states
- Managing queries or objections from site staff in a professional, solution-focused way
- Looking after company equipment and following all compliance and safety requirements
About you:
- A bachelor’s degree in health sciences or a related field
- Registered Nurse experience is ideal
- Experience in a Clinical Trial Educator / Site Engagement & Enrolment position or similar role within clinical research / studies
- Strong communication and interpersonal skills, with the ability to build rapport quickly
- A collaborative, customer-focused mindset and a genuine interest in clinical research
- The ability to work independently while knowing when to ask for support
- Good organisational skills and attention to detail
- A proactive, solutions-oriented approach to problem solving
- Flexibility to travel as required for site visits
- Cultural awareness, empathy and professionalism when working with diverse patients and site teams
Why join us?
- Structured onboarding and ongoing training
- Exposure to a wide range of clinical research stakeholders and therapeutic areas
- Clear opportunities to grow and develop within the Site Engagement & Enrolment Lead career path
- A collaborative, supportive team environment
- Meaningful work that helps improve patient access to clinical trials
If you are interested please apply with your resume. If you are successful you will receive an email to complete an online assessment.
Candidates who pass this assessment will be contacted direct by the IQVIA Recruiter to discuss.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Bachelor's degree in health sciences or a related field
- Experience in a Clinical Trial Educator / Site Engagement & Enrolment position or similar role
- Registered Nurse experience
- Strong communication and interpersonal skills
- Good organisational skills and attention to detail
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
-
Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
-
Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
-
Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
