Site Enablement Lead & Site Facing Line Manager

Posted 25 Days Ago
Be an Early Applicant
İstanbul, Fatih, İstanbul, TUR
In-Office
Entry level
Healthtech
The Role
Leads implementation and delivery of site enablement solutions across clinical research sites in Turkey. Serves as the primary site contact, builds investigator and study-team relationships, supports site-based staff onboarding and performance, monitors service delivery, drives risk resolution, provides training, supports patient recruitment, and improves operational processes while ensuring quality and ICH-GCP compliance.
Summary Generated by Built In

At IQVIA, we are transforming clinical research by helping sites operate more efficiently and enabling faster access to innovative treatments for patients. We are looking for a Site Enablement Lead & Site-Facing Line Manager (SEL/SFLM) to support the successful implementation and delivery of Site Enablement Solutions across clinical research sites in Turkey.

In this unique role, you will act as the primary point of contact for assigned sites while also providing leadership and support to site-based clinical research staff. You will work closely with investigators, study teams, and internal partners to ensure high-quality service delivery, strong site engagement, and operational excellence throughout the clinical trial lifecycle.

What You'll Do

  • Lead the implementation and ongoing delivery of Site Enablement Solutions at clinical research sites.
  • Build strong relationships with investigators, site personnel, and study teams to support successful study execution.
  • Support the onboarding, development, performance, and engagement of site-based clinical research staff.
  • Monitor service delivery, identify risks, and drive solutions that improve site performance and study outcomes.
  • Provide training and operational support for site enablement tools and services.
  • Collaborate with cross-functional stakeholders to ensure quality, compliance, and operational efficiency.
  • Support patient recruitment and site engagement initiatives, including innovative site solutions where applicable.
  • Contribute to continuous process improvement and the growth of IQVIA's Site Enablement capabilities in Turkey.

What We're Looking For

  • Bachelor's degree in Life Sciences, Healthcare, Clinical Research, Business, or a related field.
  • Experience within clinical research, site operations, patient recruitment, site management, or a similar environment.
  • Previous experience working directly with clinical research sites, investigators, or site staff.
  • Experience leading, coaching, mentoring, or managing personnel.
  • Good understanding of clinical trial processes and ICH-GCP requirements.
  • Strong stakeholder management, communication, and problem-solving skills.
  • Fluency in Turkish and English, both written and spoken.
  • Ability to manage multiple priorities in a dynamic, matrixed environment.
  • Willingness to travel within Turkey as required.

Preferred Experience

  • Clinical Research Coordinator (CRC), Clinical Research Associate (CRA), Site Manager, Study Coordinator, or similar background.
  • Experience supporting patient recruitment or site support services.
  • Experience working across multiple studies or sites.
  • Clinical research certification (e.g., CCRC, CCRP).

Why Join IQVIA?

You'll have the opportunity to make a meaningful impact on clinical research delivery while working with industry-leading teams, innovative technologies, and a global network of healthcare and research professionals. Join us in helping accelerate the development of life-changing treatments for patients worldwide.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Skills Required

  • Bachelor's degree in Life Sciences, Healthcare, Clinical Research, Business, or a related field
  • Experience within clinical research, site operations, patient recruitment, site management, or a similar environment
  • Experience working directly with clinical research sites, investigators, or site staff
  • Experience leading, coaching, mentoring, or managing personnel
  • Good understanding of clinical trial processes and ICH-GCP requirements
  • Strong stakeholder management, communication, and problem-solving skills
  • Fluency in Turkish and English, written and spoken
  • Ability to manage multiple priorities in a dynamic, matrixed environment
  • Willingness to travel within Turkey as required
  • Clinical Research Coordinator, Clinical Research Associate, Site Manager, Study Coordinator, or similar background
  • Experience supporting patient recruitment or site support services
  • Experience working across multiple studies or sites
  • Clinical research certification such as CCRC or CCRP

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
HQ: Durham, NC
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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