On-Site Account Representative

Posted Yesterday
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Houston, TX, USA
In-Office
Entry level
Healthtech
The Role
On-site representative handles payer coordination, pursues patient benefits (including COBRA), updates systems, performs heavy phone outreach, mails/faxes documents, meets deadlines, and multitasks across multiple systems to obtain payments for clients.
Summary Generated by Built In
Company Description

Alegis/ MedData is among the nation’s leading providers of medical billing services. For over 3​5 years, MedData has solidified its leadership position within the billing sector by expanding upon and redefining the typical revenue cycle management processes of coding, billing, and collections. 

MedData serves ​5,000 physicians across a growing network of 1,000+ facilities throughout the U.S., having built a national presence by becoming experts at the state level. To date, we have handled billing for more than ​200 million patients. 

Job Description

Responsibilities will include, but not limited to:

- Coordinating and following up on all potential payers for resolution.  

- Reviewing and pursuing all potential benefits on behalf of the facility.

- Meeting deadlines and completing assigned tasks timely and efficiently.

- Mailing and faxing documents needed in an effort to obtain payment on behalf of our client

- Heavy phone work and system updating. Will be responsible for working off of multiple systems and multitasking.

Qualifications

- High School Diploma

- COBRA enrollment/benefits knowledge, or some level of experience with assisting patients in pursuing all potential recovery benefits.

- Computer savvy, 40 wpm, 10-key by touch, Microsoft Office, internet and ability to quickly learn new systems

- Strong interpersonal communication skills, including dealing with patients, clients, insurance companies, etc.

- Strong phone etiquette 

- Must be prompt and presentable 

- Dependable transportation

- 8-5 shifts Monday through Friday

Additional Information

All your information will be kept confidential according to EEO guidelines.  

This is a Hourly, Non-Exempt position. We offer an exceptional benefits package which includes Medical, Dental, Vision, Life Insurance, Short and Long Term disability as well as a 401K plan. 

MedData  provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Pay is commensurate with experience + Benefits, Sick & Vacation time, and paid holidays

Skills Required

  • High School Diploma
  • COBRA enrollment / benefits knowledge or experience assisting patients with recovery benefits
  • Proficient with Microsoft Office and internet navigation
  • Typing speed ~40 WPM
  • 10-key by touch
  • Experience working with multiple systems and updating records
  • Strong interpersonal communication skills with patients, clients, and insurers
  • Strong phone etiquette and heavy phone workload tolerance
  • Ability to mail and fax documents as needed for payment resolution
  • Dependable transportation and ability to work on-site 8 AM–5 PM Monday–Friday
  • Professional appearance and punctuality
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The Company
HQ: The Woodlands, TX
807 Employees
Year Founded: 1980

What We Do

MedData is a leading provider of technology-enabled revenue cycle management services designed to engage patients, empower hospitals and health systems, and improve financial outcomes throughout the entire healthcare continuum. For four decades, MedData has proudly partnered with care providers at thousands of facilities nationwide to serve millions of patients onsite, in the field, and from our regional offices across the U.S. Our core services include Eligibility & Disability, Injury Accounts (Workers' Comp and Liability), Out-of-State Eligibility, Patient Responsibility/Early Out, Denials Management, and Veterans Administration.

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