Simulation and Technology Specialist

Posted Yesterday
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Baltimore, MD, USA
In-Office
Entry level
Edtech
The Role
Manages daily operations and technical support for healthcare simulation technologies, nursing skills laboratories, simulators, audiovisual and debriefing systems. Responsibilities include programming and troubleshooting equipment, preparing simulation environments, maintaining inventory and records, coordinating repairs and vendors, supporting procurement, training faculty and staff, and collaborating with IT on networking and cybersecurity issues. The role also supports assessments, accreditation, grant reporting, equipment replacement planning, and continuous improvement.
Summary Generated by Built In

                 Position Summary

The Simulation Operations Specialist manages daily operations, preparation, maintenance, and technical support for simulation technologies, learning environments, and nursing skills laboratories within the School of Nursing1s Center for Caring with Technology.

The Specialist serves as the primary operational and technical resource for healthcare simulation, supporting faculty, staff, and students in simulation based teaching, learning, and assessment activities. Responsibilities include operating and programming simulators; managing audiovisual and debriefing technologies; maintaining equipment; managing inventory; supporting procurement; coordinating with vendors; and supporting simulation technology infrastructure.

The Specialist provides technical support for specialized simulation equipment and systems not routinely supported by University Information Technology and collaborates with University IT when responsibilities overlap. Working closely with faculty and staff, the Specialist helps e11sure that simulation environments are reliable, safe, and prepared to support high quality educational experiences.

  1. Essential Function

Simulation Operations

  • Prepare, operate, program, and troubleshoot low, medium, and high fidelity simulators and task trainers.
  • Coordinate simulation room setup, scenario preparation, moulage, equipment staging, and post" simulation reset.
  • Conduct pre-simulation equipment checks and technical testing to verify simulator functionality,

scenario programming, and audiovisual readiness.

  • Provide operational support during simulation activities and educational events.
  • Support simulation-based evaluations, competency validation, and skills assessments.
  • Maintain simulator readiness and operational reliability.
  • Administer and maintain the SimCapture simulation management system and its associated hardware, audiovisual, recording, and control technologies.
  • Simulation Technology
  • Administer and support simulation software platforms including LLEAP, SimCapture, and related systems.
  • Manage audiovisual, recording, observation, and debriefing technologies.
  • Troubleshoot simulation hardware, software, networking, and connectivity issues.
  • Support simulator networking infrastructure including dedicated simulation networks and wireless connectivity.
  • Coordinate firmware, software, and simulator updates.
  • Collaborate with University Information Technology to address network connectivity, cybersecurity, system compatibility, and other technical issues affecting specialized simulation equipment.
  • Center for Caring with Technology Operations
  • Maintain nursing simulation equipment and other educational resources.
  • Monitor inventory and supply levels.
  • Track equipment maintenance, repairs, and replacement planning.
  • Coordinate simulation space readiness.
  • Conduct routine equipment inspections and coordinate preventive maintenance to promote safe and reliable operation.
  • Maintain organized and functional simulation and nursing skills laboratory environments.
  • Identify equipment and supply needs to support instructional activities and long-term replacement planning.

Procurement and Vendor Management

  • Obtain equipment quotes and product information.
  • Coordinate purchasing, warranty support, repairs, and service agreements.
  • Serve as primary point of contact with simulation vendors and manufacturers.
  • Support implementation of grant-funded equipment and technology purchases.

Faculty and Educational Support

  • Train and support faculty and staff in the use of simulation technologies.
  • Provide consultation regarding simulation capabilities and technical requirements.
  • Collaborate with faculty to identify technical capabilities and operational requirements that supp01t simulation-based teaching, learning, and assessment.
  • Contribute technical expertise, operational data, and documentation to the development of

grant proposals, accreditation activities, program assessment, and continuous quality improvement initiatives.

  • Provide recommendations regarding equipment replacement, technology upgrades, and anticipated maintenance and procurement needs.
  • Documentation and Reporting
  • Maintain inventories, maintenance records, and operational documentation.
  • Track software licenses, warranties, and service agreements.
  • Assist with grant reporting, accreditation documentation, and program assessment activities.Qualifications
    • Minimum Qualifications
      Bachelor's degree required; an equivalent combination of education and relevant professional experience may be considered.
      Experience in healthcare simulation, laboratory operations, educational technology, healthcare equipment, or a related technical field. •
      Demonstrated technical troubleshooting, analytical, and problem-solving skills,
      Strong interpersonal, organizational, and communication skills, with the ability to work collaboratively with faculty, staff, and students.
    • Preferred Qualifications:
      Experience with healthcare simulation technologies, including LLEAP, SimCaprure, or comparable systems.
      Certified Healthcare Simulation Operations Specialist (CHSOS) certification or willingness to obtain certification.
      Familiarity with simulation pedagogy, clinical education, and simulation-based assessment.
      Experience with equipment procurement, vendor coordination, and grant-funded technology initiatives.
      Knowledge, Skills, and Abilities
      Knowledge of healthcare simulation operations, technologies, and best practices.
      Proficiency in simulator programming, audiovisual systems, and technical troubleshooting.
      Ability to independently manage simulation operatioi1S, equipment rnah1tenance, inventory, and technology resources.
      Strong organizational, problem-solving and project coordination skills.
      Ability to collaborate effectively with faculty, staff, students, and vendors and communicate technical infotmation clearly.
      Understanding of simulation standards, learner confidentiality, and safe learning environments.
      Ability to manage competing priorities and support continuous quality improvement
  • Working ConditionsWork is performed primarily in simulation and nursing skills laboratories and office environments. The position requires standing, walking, bending, and moving or positioning simulation equipment, manikins, and supplies, with assistance as needed. Regular interaction with faculty, staff, and students 

Skills Required

  • Bachelor's degree, or equivalent combination of education and relevant professional experience
  • Experience in healthcare simulation, laboratory operations, educational technology, healthcare equipment, or a related technical field
  • Technical troubleshooting, analytical, and problem-solving skills
  • Strong interpersonal, organizational, and communication skills
  • Ability to collaborate with faculty, staff, students, vendors, and IT personnel
  • Experience with healthcare simulation technologies such as LLEAP, SimCapture, or comparable systems
  • Certified Healthcare Simulation Operations Specialist certification or willingness to obtain it
  • Familiarity with simulation pedagogy, clinical education, and simulation-based assessment
  • Experience with equipment procurement, vendor coordination, and grant-funded technology initiatives
  • Knowledge of healthcare simulation operations, technologies, and best practices
  • Proficiency in simulator programming, audiovisual systems, and technical troubleshooting
  • Ability to manage simulation operations, equipment maintenance, inventory, and technology resources independently
  • Strong organizational, problem-solving, and project coordination skills
  • Understanding of simulation standards, learner confidentiality, and safe learning environments
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The Company
HQ: Baltimore, Maryland
725 Employees
Year Founded: 1895

What We Do

Since 1895, Notre Dame of Maryland University has prepared thousands of high performers and creators of social change. We’re consistently responsive to the needs of a student body hungry to learn, and a world hungry for knowledgeable, compassionate leaders. NDMU embodies the pioneering educational tradition and social justice mission that spurred the College of Notre Dame to welcome the first class of women pursuing a four-year baccalaureate degree in 1895. We offer certificate, undergraduate, graduate, and Ph.D. programs to women and men along with being Maryland's only institution of higher education with an exclusive undergraduate women's college. Our transformative educational model prepares students for leadership and success. Located on the North Charles Street college corridor in northern Baltimore, NDMU's beautiful campus is situated on 58 wooded acres in a residential area. The University also holds classes at sites in Anne Arundel, Harford and St. Mary’s counties for part-time students. The University’s 22,000 alumnae and alumni have become leaders in a full range of professional fields and have made important contributions to family and community life throughout the country and the world.

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