Siebel Development Lead

M&S (which stands for Management and Solutions) was conceived in 2002 with the vision of creating highly effective teams of elite consultants to deliver strategic process and technology solutions to enterprise organizations across the US. Our commitment to delivery in complex environments and long-term customer success has merged process and technology into innovative solutions, established deep pockets of expertise, and enabled innovative transformation for evolving businesses.

We have intentionally cultivated steady growth focused on being approachable and helpful to our dearly valued clients and closely cared-for employees. M&S people simply “care hard”, and this reflects in our work products, our interactions, and our culture.

The Siebel Development Lead is responsible for providing technical leadership for the design, development, enhancement, customization, integration, and ongoing support of Oracle Siebel CRM applications. This role oversees development activities across the full software development lifecycle and ensures the delivery of scalable, secure, and high-performing CRM solutions aligned with organizational goals and business requirements. The Siebel Development Lead collaborates closely with business stakeholders, architects, project managers, and technical teams to drive solution delivery, enforce development standards, and support continuous improvement initiatives.

Responsibilities:

• Lead the design, development, configuration, customization, and implementation of Oracle Siebel CRM solutions.
• Architect and deliver scalable, maintainable, and high-performing Siebel applications aligned with enterprise architecture standards and business objectives.
• Serve as the primary technical lead and subject matter expert for all Siebel development initiatives and production support activities.
• Oversee Siebel development activities including workflows, business services, eScript/VB scripting, configuration, runtime events, and Open UI customization.
• Design and develop integrations between Siebel and external systems using APIs, web services, middleware, and other enterprise integration technologies.
• Provide technical leadership, mentoring, code reviews, and guidance to development team members to ensure adherence to coding standards and best practices.
• Collaborate with business analysts, architects, QA teams, and stakeholders to translate functional requirements into technical solutions.
• Troubleshoot and resolve complex technical issues, performance bottlenecks, and production defects within Siebel applications and integrations.
• Ensure compliance with security, data integrity, change management, and software development lifecycle (SDLC) standards.
• Support release planning, deployment activities, environment management, and production migrations.
• Participate in solution design sessions, technical estimations, and project planning activities.
• Drive continuous improvement initiatives related to development processes, automation, system performance, and application stability.
• Maintain technical documentation including solution designs, integration specifications, development standards, and operational procedures.
• Coordinate with infrastructure, database, and support teams to ensure system reliability, scalability, and availability.
• Stay current with Oracle Siebel technologies, industry trends, and emerging CRM best practices to recommend innovative solutions and improvements.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Extensive experience developing and supporting Oracle Siebel CRM applications in enterprise environments.
• Strong expertise in Siebel configuration, workflows, eScript, business services, integration objects, and Open UI.
• Experience with Siebel integrations, web services, REST/SOAP APIs, middleware technologies, and relational databases.
• Strong understanding of software development methodologies, SDLC processes, and Agile delivery frameworks.
• Demonstrated leadership experience managing or mentoring development teams.
• Excellent analytical, problem-solving, communication, and stakeholder management skills.
• Ability to manage multiple priorities and work effectively in a fast-paced, collaborative environment.

*M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law.