The Role
Lead the Amsterdam showroom team and daily operations while delivering excellent customer experiences. Drive showroom footfall through outreach to trade professionals, host client meetings and events, maintain high display standards, support customers across multiple channels, collect and follow up on customer details, build local business strategies, and develop long-term retail and trade relationships while meeting service, sales, and KPI targets.
Summary Generated by Built In
We're open!
On 12th October, Corston opened the doors to its brand-new Amsterdam showroom at: Willemsparkweg 24A 1071 HG Amsterdam
On 12th October, Corston opened the doors to its brand-new Amsterdam showroom at: Willemsparkweg 24A 1071 HG Amsterdam
Situated in one of Amsterdam's most prestigious design districts, the showroom represents a major milestone in Corston's international growth journey.
Now we're looking for someone exceptional to help write the next chapter.
About CorstonCorston creates beautifully designed architectural details that architects, interior designers and homeowners genuinely love.
From switches and sockets to lighting and hardware, every product is designed with the belief that the smallest details have the biggest impact.
What started as a small British business has grown into an international brand with ambitious growth plans and showrooms opening across Europe and beyond.
🌐 Website: https://www.corston.com/
📸 Instagram: https://www.instagram.com/corstonarchitecturaldetail/reels/
📸 Instagram: https://www.instagram.com/corstonarchitecturaldetail/reels/
Key Responsibilities
As our Showroom Accounts Manager, you will lead the team and daily operations, drive footfall and ensure every customer receives an excellent experience. This role blends hands-on showroom leadership with multi-channel customer support (in person, over the phone, and via email), as well as proactive outreach to trade professionals to drive footfall.
Every day is different, and we need someone who has high energy, who embraces change with confidence and enthusiasm.
Key Responsibilities
- Lead, drive and build a high performing team within the showroom team
- Ensure Corston showroom is to the highest standard - all displays are neat, tidy at all times
- Proactively reach out to trade professionals to introduce Corston and invite them to visit the showroom
- Host client meetings, lunch and learns, and networking events within the showroom
- Liaise with local relevant industry and media professionals to build the Corston network when required.
- Ensure all customer details are collected within the showroom and followed up by the showroom team
- Lead by example, ensuring the Corston customer experience is always met to the highest standard
- Build strategies to increase business within the city
- Work closely with the Training Team to ensure best in class experiences and KPIs are met across service, showrooms and sales
- Build long term relationships with retail and trade customers
Skills, Knowledge and Expertise
- Minimum 2 years of sales / account management
- Must be able to speak Dutch and English
- Excellent customer experience skills
- Experience within the home and interiors industry
- Excellent in-person and telephone skills
- Excellent verbal and written skills (Dutch and English)
- Thrives in face-paced environment
- The ability to build strong relationships
- Highly task and KPI driven
What We Offer
- Competitive salary of €44,000 - €48,000 per annum, depending on experience.
- Quarterly commission scheme
- 24 days annual leave.
- Opportunity to join a fast-growing international design brand.
- Supportive and collaborative team environment.
- Varied role with a mix of showroom, customer service and administrative responsibilities.
- Direct engagement with both residential and trade customers.
- Beautiful showroom environment showcasing premium architectural products.
- Long-term career development opportunities.
- Comprehensive onboarding, training and support.
- Customer-first culture focused on quality, design and exceptional service.
About
Corston is a distinguished UK brand specializing in premium switches, sockets, and lighting solutions that seamlessly blend aesthetics and functionality to elevate both residential and commercial spaces. Renowned for its exquisite finishes including Antique Brass, Polished Nickel, and Bronze, Corston offers an extensive range of products designed to inspire and enhance interior design. Their selection includes toggle, rocker, and dimmer switches, an array of outlet options, as well as stylish door and cupboard furniture, shelf brackets, and elegant lighting fixtures like wall lights and pendants. Committed to exceptional craftsmanship, Corston’s products coordinate perfectly to simplify the design process while ensuring a cohesive look throughout any space. Their dedication to customer satisfaction is evident through their prompt service and high-quality offerings, attracting glowing reviews from delighted clients. With a focus on both style and practicality, Corston is the ideal choice for those looking to transform their environments into sophisticated and inviting spaces. Discover Corston today and experience superior quality that enhances everyday living.
Skills Required
- Minimum 2 years of sales or account management experience
- Fluent Dutch and English language skills
- Excellent customer experience skills
- Experience within the home and interiors industry
- Excellent in-person and telephone communication skills
- Excellent verbal and written Dutch and English communication skills
- Ability to thrive in a fast-paced environment
- Ability to build strong relationships
- Highly task- and KPI-driven
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The Company
What We Do
Corston Architectural Detail designs, engineers and manufactures coordinated architectural products for residential and commercial interiors. Its collections include solid-brass door and cabinet hardware, hooks, shelf brackets, switches, sockets, and a broad range of lighting. The company focuses on timeless, finely crafted details that work together across a property, while controlling production in-house and selecting durable, recyclable materials with reduced environmental impact.
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