Shelter Monitor (7691)

Schedule/Hours: 29 Hours Part time

This position is responsible for:

Assists residents staying in the Corps shelter overnight; performs client intake procedures and prepares client intake records; monitors the activity of residents on an assigned shift ensuring safety, security and compliance to house rules; maintains accurate and complete records and logs containing pertinent information; ensures that facility is maintained in a neat and proper order.

Key Responsibilities:

Building Security Responsibilities (60%)

• Ensures clients comply with house rules; checks client’s baggage for drugs, alcohol, weapons and pornography; records incidents and notifies supervisor of any special circumstances or unusual problems; ensures security of facility and clients; arms and disarms alarms in accordance with lodge policy; locks and secures area inappropriate for client entry.
• Responds to emergencies in a calm manner and initiates appropriate actions in accordance with established policies and procedures.

Intake and Discharge Responsibilities (20%)

• Answers telephone and respond to questions regarding the shelter operations.
• Performs client intake procedures including running sexual offender checks; checks clients into the shelter; prepares and monitors client intake cards; prepares and maintains resident roster.
• Updates client files as needed; obtains client’s signature on forms as well as house rules and regulations.
• Prepares and distributes meal and shower tickets, assigns bed numbers; distributes towels, linens and personal hygiene items; secures and distributes client medications as required.

Housekeeping and Chore Distribution Responsibilities (20%)

• Assigns daily cooking, cleaning, and maintenance chores to clients and ensures completion of such; as needed, participates in the cleaning and maintenance of facilities, supplies, and equipment; inspects facility on a routine basis to ensure compliance with established standards; ensures return and accountability of The Salvation Army property (linens, etc.).

Physical Requirements and Working Conditions:

• Knowledge of effective and efficient methods for organizing and maintaining records and ability to perform the same.
• Knowledge of general office procedures and practices.
• Knowledge of basic record keeping practices and procedures.
• Ability to communicate effectively with clients to control, lead, and motivate behavior.
• Ability to cultivate and maintain effective relationships with a diverse group of people and remain sensitive to their concerns.
• Ability to work independently and with limited supervision while enforcing established policies and procedures.
• Ability to present a positive and professional image of The Salvation Army

Employee Benefits:

Part-Time:

• Paid Time Off
• Aflac Dental & Vision Insurance
• Voluntary Life Insurance

• High school diploma or G.E.D.,
• One-year prior experience performing security or social services work in a shelter or similar environment preferred,

or 

• any equivalent combination of training and experience, which provides the required knowledge, skills and abilities.

• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Equal Opportunity Employer: Veterans | Disabled