The Role
Coordinate debt settlements with creditors on behalf of clients. Responsibilities include calculating settlement amounts, managing account queues, reviewing available funds, gathering approval documentation, meeting production goals, and communicating effectively with clients, creditors, and teammates while following department policies.
Summary Generated by Built In
Behind every debt settlement is a person trying to get their financial life back on track. As a Settlement Coordinator at Americor, you'll work together with creditors to find solutions that will help our clients move forward. You’ll be coordinating settlements with our most transactional creditors, where your customer service and communication skills can help you shine in an entry-level role in negotiations.
JOB RESPONSIBILITIES
• Work directly with creditors to process reduced settlements on behalf of our clients
• Calculate settlement amounts within department guidelines to ensure fair outcomes for clients and creditors alike
• Manage an active queue of accounts, staying organized and consistent to meet monthly production goals
• Review client accounts to assess available funds and determine next steps
• Gather and submit documentation needed for settlement approval and payment
• Collaborate with teammates to share insights and support each other in reaching the best outcomes for clients
• Maintain clear, effective communication
• Perform other related duties as assigned
REQUIREMENTS
• Effective communication skills
• A high degree of initiative and a positive, can-do attitude
• Genuine passion for helping people, with an outstanding focus on clients' needs
• Good judgment and adaptability in fast-changing conversations
• Ability to meet and exceed monthly goals
• Close attention to detail and ability to apply policies and procedures consistently
EDUCATION & EXPERIENCE
• Minimum of 1 year of experience in debt settlement negotiations, collections, mortgage loan processing, or customer service
• Debt settlement negotiation experience preferred
• Back-end collections or recovery collections experience preferred
• Mortgage operations experience a plus
This job description does not include every duty or responsibility. This is just a general description and subject
to change at the supervisor's discretion.
This is not a contract of employment. Everyone is responsible for reading and complying with all duties,
requirements, and responsibilities contained herein, and any subsequent revisions.
Americor is an Equal Opportunity Employer; we prohibit discrimination and harassment of any kind based on
race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any
other protected characteristic as outlined by federal, state, or local laws.
#LI-JF1
JOB RESPONSIBILITIES
• Work directly with creditors to process reduced settlements on behalf of our clients
• Calculate settlement amounts within department guidelines to ensure fair outcomes for clients and creditors alike
• Manage an active queue of accounts, staying organized and consistent to meet monthly production goals
• Review client accounts to assess available funds and determine next steps
• Gather and submit documentation needed for settlement approval and payment
• Collaborate with teammates to share insights and support each other in reaching the best outcomes for clients
• Maintain clear, effective communication
• Perform other related duties as assigned
REQUIREMENTS
• Effective communication skills
• A high degree of initiative and a positive, can-do attitude
• Genuine passion for helping people, with an outstanding focus on clients' needs
• Good judgment and adaptability in fast-changing conversations
• Ability to meet and exceed monthly goals
• Close attention to detail and ability to apply policies and procedures consistently
EDUCATION & EXPERIENCE
• Minimum of 1 year of experience in debt settlement negotiations, collections, mortgage loan processing, or customer service
• Debt settlement negotiation experience preferred
• Back-end collections or recovery collections experience preferred
• Mortgage operations experience a plus
This job description does not include every duty or responsibility. This is just a general description and subject
to change at the supervisor's discretion.
This is not a contract of employment. Everyone is responsible for reading and complying with all duties,
requirements, and responsibilities contained herein, and any subsequent revisions.
Americor is an Equal Opportunity Employer; we prohibit discrimination and harassment of any kind based on
race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any
other protected characteristic as outlined by federal, state, or local laws.
#LI-JF1
Skills Required
- Effective communication skills
- High degree of initiative and a positive, can-do attitude
- Passion for helping people and strong client focus
- Good judgment and adaptability in fast-changing conversations
- Ability to meet and exceed monthly goals
- Close attention to detail and ability to consistently apply policies and procedures
- At least 1 year of experience in debt settlement negotiations, collections, mortgage loan processing, or customer service
- Debt settlement negotiation experience
- Back-end collections or recovery collections experience
- Mortgage operations experience
Americor Funding Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Americor Funding and has not been reviewed or approved by Americor Funding.
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Strong & Reliable Incentives — Feedback suggests incentive bonuses and uncapped commissions enable strong earnings for high performers. Some describe being very satisfied with this structure when targets are met.
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Healthcare Strength — Health coverage, including medical and dental, is described as highly competitive, with options usable nationwide in some cases. Positive comments highlight comprehensive offerings for core healthcare needs.
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Retirement Support — A 401(k) with company match is offered, contributing to long-term financial security. This provides a baseline of retirement support alongside other core benefits.
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The Company
What We Do
Founded in 2009, Americor Funding, Inc is an innovative online lender in offering debt consolidation loans and personal lines of credit to consumers. Americor's founder's have had decades of experience in helping consumer get out of debt with its lines of credit and debt consolidation loans. Americor provides debt solutions to thousands individuals and families all over the country. We’re a next-generation debt relief company with a proprietary platform designed to help clients get out of debt quickly. Together we’ll develop a strategy for you to enjoy a debt free lifestyle. Learn more about how Americor can help relieve the burdens of debt today.
