The Service and Support Division is designed to increase productivity and efficiency for our customers and is experiencing rapid growth. As the Services Business Development Representative, you will be a key contributor to Agilent Life Sciences and Applied Markets Group (LSAG) service sales team. In this critical sales role, you will utilize your sales expertise and technical knowledge of the Pharmaceutical, Chemical Analysis, and other industries to sell high-value services and support solutions to these industries. You will partner with local account managers and customer service resources to develop new business, both standard and customized offerings for underdeveloped mid-sized Agilent clients across the two regions. As an integral North America Support Sales team member, you will use your excellent sales track record to develop and implement a successful new business sales strategy that maximizes sales volume, establishes relationships at multiple levels within customers across the region, and gains market share against the competition.
Responsibilities include:
- Opportunity management, including creation of a growth plan, development of local competitive knowledge and partnering with local teams and resources
- Identifying new business opportunities within the Agilent and competitive account base
- Strategic Selling Focus, lead deal planning and drive account penetration for all support solutions in the account, competitively drive Agilent's presence and influence sales
- Creative mindset in working with customers to develop laboratory solutions and services for the new customers and partners
- Executive calling skills, network with executives within accounts to foster and facilitate business growth opportunities
- Collaborate closely with other field sales, service delivery and other business organizations to develop and implement account plans for strategic accounts within region
- Bachelors, master's or other university degree or equivalent. Degree in science and/or business field highly preferred; may consider applicants with an equivalent combination of education, training, and relevant experience
- 1+ years of experience in direct sales experience with a demonstrated track record of success in solutions sales major accounts; 3+ years is preferred
- Ability to translate the value proposition of service as a financial and operational benefit to meet customer needs
- Strong business development, sales negotiating, and sales closing skills
- Must have excellent communication (written and verbal) and teamwork skills
- Outstanding presentation, planning, and organizational skills
- High-level knowledge of instrument support services business
- Demonstrated successful project management experience
- Leadership and team player within a cross-functional global matrix environment
- Strong understanding of analytical instrumentation preferred
- Able to interface comfortably at high levels within the customer management structure
- Must be available for up to 75% business travel
- Based in the Western regions of the US
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least November 13, 2026 or until the job is no longer posted. It is sales incentive eligible. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $122,702.00 - $229,350.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email [email protected] or contact +1-262-754-5030. For more information about equal employment opportunity protections, please visit www.agilent.com/en/accessibility.Travel Required: 50% of the TimeShift: DayDuration: No End DateJob Function: SalesSkills Required
- Bachelor's, master's, or other university degree, or equivalent education, training, and relevant experience
- 1+ year of direct sales experience with a demonstrated track record of success in solutions sales for major accounts
- 3+ years of direct sales experience
- Ability to translate service value propositions into financial and operational benefits for customers
- Strong business development, sales negotiation, and sales closing skills
- Excellent written and verbal communication and teamwork skills
- Outstanding presentation, planning, and organizational skills
- High-level knowledge of the instrument support services business
- Demonstrated successful project management experience
- Leadership and teamwork in a cross-functional global matrix environment
- Strong understanding of analytical instrumentation
- Ability to interface comfortably with senior customer management
- Availability for up to 75% business travel
- Based in the Western regions of the United States
Agilent Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Agilent Technologies and has not been reviewed or approved by Agilent Technologies.
-
Retirement Support — The core U.S. package highlights a generous 401(k) match as a strength. Retirement programs are positioned as competitive within the company’s total rewards.
-
Equity Value & Accessibility — An Employee Stock Purchase Plan at a discount provides accessible equity and augments total compensation. Ownership opportunities are presented as a notable advantage alongside retirement benefits.
-
Leave & Time Off Breadth — Flexible Time Off, company holidays, a personal holiday, and paid volunteer time create a broad leave offering. Time off can accrue into multiple weeks in the first year, supporting flexibility.
Agilent Technologies Insights
What We Do
Analytical scientists and clinical researchers worldwide rely on Agilent to help fulfill their most complex laboratory demands. Our instruments, software, services and consumables address the full range of scientific and laboratory management needs—so our customers can do what they do best: improve the world around us. Whether a laboratory is engaged in environmental testing, academic research, medical diagnostics, pharmaceuticals, petrochemicals or food testing, Agilent provides laboratory solutions to meet their full spectrum of needs. We work closely with customers to help address global trends that impact human health and the environment, and to anticipate future scientific needs. Our solutions improve the efficiency of the entire laboratory, from sample prep to data interpretation and management. Customers trust Agilent for solutions that enable insights...for a better world.
