Servicenow Technical Expert (SPM)

Desde INETUM, buscamos incorporar un/a Servicenow Technical Expert con experiencia en SPM, para unirse a un gran proyecto en uno de nuestros grandes clientes del sector tecnológico. El trabajo puede realizarse de manera presencial (oficinas en Madrid o en Niza, Francia), híbrida o totalmente remota.

The main responsibilities are:

• Translating business requirements into ServiceNow features focusing on minimizing the level of customizations
• Collaborating with the ServiceNow Architect on the design, development and support of ServiceNow solutions, employing best practices in architecture, design and development.
• Delivering ServiceNow SPM implementations including one or several of the following:
  • Demand Management
  • Project and Portfolio Management
  • Resource management
  • Integrations with EAP and/or JIRA for delivery
• Reviewing and optimizing implementations done by other developers ensuring better low customization adherence, optimal performance, scalability and security.

Developing enhancements that were identified as gaps during the UAT phase and potentially review exiting designs to improve them.

Technical & Functional Experience:

• 10+ years Hands-on ServiceNow SPM experience. EAP is a plus.
• Excellent knowledge of Demand, Project/Portfolio management, Resource management definition and setup with practical experiences
• Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…)
• Experience of integrations with 3rd party tools (scripted APIs and Integration Hub)
• Excellent knowledge of Workspaces, UI Builder, Flow Designer
• Additional experience in EAP is a plus

Professional Skills (Methods & Processes):

• Knowledge of Project Management processes and SaFe metholodogy
• Good understanding of release management and code versioning best practices
• Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment.
• Specification writing: ability to clearly document the functional requirements including, inputs, outputs, considered solution and alternatives, high level design and integrations.
• Testing Strategies: Experience of both technical and functional testing including test script writing and execution.
• Agile Methodology: Experience of working in SCRUM.

Soft Skills

• Team player: Ability to efficiently collaborate within and outside of the team and adapt to the audience (technical, functional, junior, senior, management, etc.
• Proactive: propose help and assistance in problem solving, detect issues and propose solutions, have a creative approach and propose improvement strategies.
• Excellent communication:      
  • Express ideas and opinions clearly, define messages and reach a common understanding of issues, addressing the audience effectively.
  • Active listener, seeks clarification and confirms understanding.

English: Excellent.

¿ESTAMOS HABLANDO DE TI? ¡NO TE VAYAS TODAVÍA!

¿QUÉ PODEMOS OFRECERTE?

- Contratación indefinida.

- Salario Competitivo.

- Retribución flexible y club de beneficios de empresa.

- 22 días de vacaciones + 2 de asuntos propios.

- Flexibilidad horaria.

- Sistema de teletrabajo flexible.

- Formación por parte de la empresa para que puedas seguir desarrollándote y promocionar dentro del plan de carrera que existe para ti.

- Acceso a ventajas del grupo de empresa.

¿Eres la persona que buscamos? Inscríbete en nuestra oferta y haznos llegar tu perfil completo. ¡Estamos deseando contar contigo!

Inetum es una compañía de IT ágil que proporciona servicios y soluciones digitales y un grupo global que ayuda a compañías e instituciones a aprovechar al máximo el flow digital. En un contexto de continuo movimiento, en el que las necesidades y los usos se reinventan constantemente, el grupo Inetum se compromete con todos esos actores a innovar, seguir adaptándose y mantenerse a la vanguardia. Con su perfil multi-experto, Inetum ofrece a sus clientes una combinación única de proximidad, organización sectorial y soluciones de última generación. Presente en más de 27 países, el Grupo tiene cerca de 27.000 empleados y en 2021 generó unos ingresos de 2.200 millones de euros.

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