ServiceNow Technical Consultant

Posted 6 Days Ago
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Quezon City, Metro Manila, National Capital Region, PHL
In-Office
Senior level
Information Technology
The Role
Design, develop, and implement ServiceNow technical solutions (ITSM/ITOM/SPM). Lead architecture, collaborate with stakeholders, document designs, test and validate implementations, and support account delivery to ensure customer satisfaction.
Summary Generated by Built In

Job Description:

Your Next Big Career Move Starts at DXC Technology

We’re Hiring: ServiceNow Technical Consultant

Location: Hybrid - DXC Manila Eton Cyberpod Two, Quezon City 

Employment Type: Full Time

At DXC, we build strong connections, embrace innovation, and empower our people to grow. We’re looking for a ServiceNow Technical Consultant who is motivated, skilled, and eager to contribute to meaningful projects.

Key Responsibilities

  • Design, develop, and implement comprehensive technical solutions to meet client needs, ensuring alignment with industry best practices and standards. Collaborate with cross-functional teams to identify and prioritize project requirements, and develop strategic plans to achieve project goals. Provide technical leadership and expertise to guide the development and implementation of technical solutions, and ensure that all solutions are properly tested and validated before deployment. Develop and maintain technical documentation, including architecture diagrams, technical specifications, and implementation plans.

Qualifications

  • Must have 5-7 years relevant experience in ServiceNow (ITSM/ITOM/SPM) 

  • AI Experience is Advantage

  • Degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience

  • With a minimum of 6 years in a similar technical architecture role

  • Demonstrated ability to work effectively within a team, collaborating with stakeholders to achieve project objectives

  • Expert-level certification in ServiceNow IT Operations Management (ITOM) - Discovery, with a strong understanding of IT service management principles and practices

  • Strong technical skills in areas such as cloud computing, networking, and cybersecurity, with experience in designing and implementing technical solutions in a fast-paced, dynamic environment

  • Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to both technical and non-technical stakeholders

  • Strong problem-solving skills, with the ability to analyze complex technical problems and develop creative solutions

  • Experience working in an Account Delivery role, with a strong understanding of the principles and practices of account management and customer satisfaction.

What We Offer

  • Competitive compensation and benefits

  • Professional growth opportunities

  • A collaborative and inclusive workplace

If this sounds like you, apply and take the next step in your DXC journey.  

Know someone perfect for this role? Tag them or share this post!

About DXC:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Skills Required

  • 5-7 years relevant experience in ServiceNow (ITSM/ITOM/SPM)
  • Minimum of 6 years in a similar technical architecture role
  • Expert-level certification in ServiceNow IT Operations Management (ITOM) - Discovery
  • Degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • Strong technical skills in cloud computing, networking, and cybersecurity
  • Experience working in an Account Delivery role
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills and ability to analyze complex technical problems
  • AI experience

DXC Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about DXC Technology and has not been reviewed or approved by DXC Technology.

  • Healthcare Strength Health coverage includes multiple national carrier options and plan types, with HSA eligibility where applicable. Feedback suggests the medical, dental, and vision lineup is broad and comparable to large-firm offerings.
  • Retirement Support A 401(k) program with employer matching and an annual true-up is available, with standard vesting provisions. This structure can help employees capture matching contributions over the year if contribution rates vary.
  • Leave & Time Off Breadth Flexible or “unlimited” vacation is offered for many U.S. roles instead of accrual-based PTO. Feedback suggests the approach can support work-life balance when team norms allow adequate time away.

DXC Technology Insights

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The Company
HQ: Buenos Aires, Buenos Aires
86,261 Employees
Year Founded: 2017

What We Do

DXC Technology is a Fortune 500 global IT services leader. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver mission critical IT services across the Enterprise Technology Stack to drive business impact. DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We are DXC.

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