Do you enjoy solving tricky technical problems on ServiceNow and want to keep building your skills across the platform? Are you ready to participate in workshops and get hands-on with development, testing, and deployment for enterprise clients? Do you like learning the ins and outs of ServiceNow best practices and staying current as the platform evolves?
If so, we'd love to tell you about our Technical Consultant position and what it's like to be part of a team that's making a real impact for clients as an Elite ServiceNow Partner!
Location: Wherever you are (Remote)
We Are:
- An Elite ServiceNow partner specializing in Customer (CSM/FSM) and Creator Workflows (AppEngine)
- A virtual team throughout the United States with headquarters in Virginia
- Devoted to doing the right thing for our clients and team by leading with a human-first culture
- An experienced team of consultants who are dedicated to having fun and adding value
- Open minded and always welcoming new ideas and approaches
You Are:
- A master problem solver who isn’t afraid of the occasional head scratcher
- Packing at least 2 years of ServiceNow development, configuration and integration experience
- Experienced in one, or more, the following preferred areas: Customer Service Management, Field Service Management, HR Service Delivery, Service Portal, Integration Hub or REST/SOAP Web Services, AppEngine Studio, and Frontend Development (HTML, CSS, Bootstrap, AngularJS)
- Someone with a keen attention to detail to ensure the highest quality output for our clients
- Client-centric with strong communication and presentation skills
- Passionate about doing the right thing, no matter how many times it takes
- An adventurer who wouldn’t mind traveling up to 20% of the time
What You’ll Do:
- Engage as a vital technical resource on projects with our team to develop and implement solutions for our clients on ServiceNow
- Help drive or participate in workshops, development, testing and deployment activities with some of ServiceNow’s top enterprise customers
- Develop a keen understanding of the solutions we implement and our client’s business
- Be an expert in ServiceNow best practices and stay up to date with the latest platform versions & features
What We Offer:
- A family first culture with unlimited PTO after the first year
- Health benefits with free coverage for you and competitive rates for your family
- 401k and a variety of other benefits
- An investment in your continued growth and development with training opportunities and certifications
- The opportunity to make a difference with other ServiceNow experts who truly believe in teamwork and changing the world
Skills Required
- At least 2 years of ServiceNow development, configuration, and integration experience
- Experience with Customer Service Management (CSM)
- Experience with Field Service Management (FSM)
- Experience with HR Service Delivery (HRSD)
- Experience with Service Portal
- Experience with Integration Hub
- Experience with REST and SOAP web services
- Experience with AppEngine Studio
- Frontend development skills (HTML, CSS, Bootstrap, AngularJS)
- Strong communication and presentation skills
- Keen attention to detail
- Client-centric mindset
- Willingness to travel up to 20%
What We Do
We are a ServiceNow Premier Partner who always does the right thing for our clients. We specialize in co-creating high value, human-first ServiceNow solutions that provide great experiences for your customers and employees.
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