Müller's Solutions

ServiceNow Technical Consultant / Developer - Dubai, UAE

Posted 13 Days Ago

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Hiring Remotely in Dubai, ARE

Remote

Mid level

Information Technology

The Role

Designs, configures, customizes, and supports ServiceNow solutions for enterprise clients. Responsibilities include developing scripts, workflows, catalog items, integrations, reports, and dashboards; translating business requirements into technical designs; managing upgrades, cloning, and update sets; performing platform health checks; documenting solutions; and providing L2/L3 support.

Summary Generated by Built In

Müller’s Solutions is hiring an experienced ServiceNow Technical Consultant to join our team in Dubai. You’ll design, build and support ServiceNow solutions for enterprise clients across the region.

Key Responsibilities

Configure and customise ServiceNow modules (ITSM, ITOM, HRSD, CSM or others, depending on the project)
Develop server-side and client-side scripts: Business Rules, Script Includes, Client Scripts, UI Policies and UI Actions
Build and maintain workflows and Flow Designer flows, and Service Catalog items and record producers
Develop and support integrations using REST/SOAP APIs, IntegrationHub, MID Server and import sets
Build reports and dashboards (Performance Analytics is a plus)
Take part in requirements workshops and turn business needs into technical designs
Support upgrades, cloning, update set management and platform health checks
Write technical documentation and provide L2/L3 support

Requirements

4+ years of hands-on ServiceNow development and configuration experience
Strong JavaScript, Glide API and ServiceNow scripting skills
Experience across at least one major module (ITSM preferred)
Solid understanding of ServiceNow data model, ACLs and security
Integration experience (REST/SOAP, MID Server)
Bachelor’s degree in Computer Science, IT or a related field
Good communication skills in English; Arabic is a plus

Preferred Certifications

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Certified Implementation Specialist (CIS), any module

Skills Required

4+ years of hands-on ServiceNow development and configuration experience
Strong JavaScript, Glide API, and ServiceNow scripting skills
Experience with at least one major ServiceNow module, preferably ITSM
Understanding of the ServiceNow data model, ACLs, and security
REST/SOAP and MID Server integration experience
Bachelor's degree in Computer Science, IT, or a related field
Good communication skills in English
Arabic language skills
ServiceNow Certified System Administrator certification
ServiceNow Certified Application Developer certification
Certified Implementation Specialist certification

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The Company

HQ: Riyadh

9 Employees

What We Do

At Müller's Solutions, we believe in empowering businesses to leap forward, and our mission is to provide top-tier tech services that fuel your growth. Our services include SAP Implementation & Support, Tech Recruitment, and Tech Outsourcing. We are your dedicated partners, providing a unique blend of technical expertise, global reach, and a commitment to exceptional service. Global Reach: With offices in Berlin, Riyadh, Dubai, and Cairo, our global presence is more than just a point on a map. It's the backbone of our ability to deliver the best solutions and talent to you, wherever you are. Our geographical dispersion grants us access to a vast and diverse talent pool across Europe, Asia, Africa, and the Middle East. This means we can swiftly and efficiently connect you with the right talent and the right solutions, no matter where you are.