ServiceNow Technical Architect
Location: Virtual
Other Consideration: U.S. Citizen or Permanent Resident (Required)
About the Role
We are seeking a highly skilled and versatile ServiceNow Solution Architect to join our team in support of a large-scale enterprise application initiative. This individual will play a central role in architecting robust, scalable, and maintainable solutions on the ServiceNow platform, including overseeing technical requirements, integrations, and low-code/no-code development strategy. You will collaborate closely with delivery leaders, developers, and business stakeholders to ensure that architectural decisions align with enterprise goals and platform best practices.
The output of this project team will include building efficient applications and workflows to reduce work duplication, simplify tools sprawl and generate better data to support the Department of Veteran Affairs.
Key Responsibilities
- Define and evolve the architecture powering major federal modernization efforts.
- Align product, engineering, and delivery teams under shared design standards.
- Translate complex business requirements into well-architected technical solutions.
- Coach teams to think like architects — systems-first, pattern-aware, and guardrail-driven.
- Lead design reviews, decompose monoliths, and rebuild confidence in platform engineering.
- Architect smart data and integration models using Flow Designer, IntegrationHub, REST, CSDM, and CMDB.
- Embed with teams to ensure we’re building the right thing — and building it right.
- Translate chaos into clarity through reusable blueprints, models, and roadmaps.
- Modernize legacy instances into composable, upgrade-safe ecosystems.
- Apply table extension and LCNC scoped-app principles that enable autonomy without touching the core.
Required Qualifications:
- ServiceNow Certified Technical Architect (CTA) — or mastery equal to it.
- Deep understanding of App Engine, IntegrationHub, Flow Designer, CSDM, CMDB, and platform security models.
- Experience designing enterprise-scale, multi-team ServiceNow architectures.
- Proven record of turning fragile, over-customized instances into modular, upgrade-safe systems.
- Bonus for experience with App Engine Studio, Process Mining, AI/ML integrations, or data governance frameworks.
- Experience in Agile delivery environments
What to expect in our Interview Process
- 30-minute conversation with the recruiter and hiring manager.
- Take-home exercise to complete and submit before the technical interview.
- 90-minute technical interview with a member of our development team covering:
- Culture & values discussion
- Architecture & problem-solving (review of your take-home exercise)
- Pair programming session
Transitioning military and/or Veterans with IT/IS, finance, and/or healthcare systems specialties are invited to apply. Sprezzatura is an equal opportunity employer and offers benefits including healthcare and paid vacation time.
WORK AUTHORIZATION
This role requires you to live within the United States.
Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required to verify employment eligibility within 3 business days of the first day of employment.
AAP/EEO STATEMENT
Sprezzatura expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sprezzatura ’s employees to perform their job duties may result in discipline up to and including discharge.
CLEARANCE REQUIREMENT
This position may require Public Trust clearance. Candidates must undergo a background investigation, including a review of employment history, education, criminal record, and financial history. The clearance process ensures that the candidate is reliable, trustworthy, and of good conduct and character. Employment offers are contingent upon successful passing a public trust clearance process.
COMPANY DESCRIPTION
Sprezzatura (www.sprezzmc.com) is a Washington, DC-area Service-Disabled Veteran-Owned Small Business (SDVOSB) that enables client success by supplying insight and leadership at the intersection of people, processes, and technology.
Top Skills
What We Do
Sprez·za·tu·ra (sprāt-tsä-ˈtü-rä) n. Itl – The art of making the difficult appear effortless.
Sprezzatura is a Washington, DC-based management consulting firm composed of expert advisors and senior technologists who understand the complexities of federal projects and how to deliver results. Founded in 2009, our mission is to enable client success by supplying insight and leadership at the intersection of people, processes, and technology. Our core competencies include Program Management, Integrated Change Management, IT Services, and Budget & Acquisition Support.
Join Our Team:
Sprezzatura is a great place to work. We believe our success is directly attributable to the intelligent, dedicated and collaborative team we’ve assembled. We are always looking for individuals with skills in technology, policy, or consulting who have a passion for solving problems and improving processes and performance in the the Federal Government.
Please email [email protected]
.png)
