We’re hiring a Senior ServiceNow Presales & AI Solution Consultant to lead solutioning, technical presales, and AI‑powered transformation for enterprise customers across the U.S.
You’ll partner with CIOs/CTOs, sales teams, and ServiceNow stakeholders to shape differentiated solutions, design architectures, run executive workshops, deliver demos, and drive deals from discovery through close.
What You’ll Do
- Lead end‑to‑end ServiceNow presales for enterprise opportunities
- Translate business challenges into platform‑wide ServiceNow solutions
- Build architectures, proposals, SOWs, RFP/RFI responses, estimates
- Deliver executive‑level workshops and solution presentations
- Demonstrate ServiceNow, Now Assist, AI Agents, and AI‑powered workflows
- Architect AI + ServiceNow solutions (LLMs, RAG, multi‑agent patterns)
- Partner with sales, alliances, and delivery to shape winning deals
What You Bring
- 10+ years IT | 7+ years ServiceNow | 5+ years presales/solutioning
- Deep knowledge across ITSM, ITOM, CMDB/CSDM, HRSD, CSM, SecOps, IRM/GRC, SPM, App Engine
- Hands‑on experience with GenAI, LLMs, AI Agents, RAG, vector DBs
- Strong executive communication and storytelling skills
- Experience supporting large enterprise deals and complex RFPs
Preferred
- Now Assist / AI Agents
- AI governance / AI Control Tower
- ServiceNow Data Fabric
- Enterprise AI platforms (OpenAI, Anthropic, Azure AI, Gemini, Llama)
- Fortune 500 experience
Skills Required
- 10+ years of IT experience
- 7+ years of ServiceNow experience
- 5+ years of presales or solutioning experience
- Deep knowledge of ITSM, ITOM, CMDB/CSDM, HRSD, CSM, SecOps, IRM/GRC, SPM, and App Engine
- Hands-on experience with generative AI, LLMs, AI Agents, RAG, and vector databases
- Strong executive communication and storytelling skills
- Experience supporting large enterprise deals and complex RFPs
- Experience with Now Assist and AI Agents
- Experience with AI governance and AI Control Tower
- Experience with ServiceNow Data Fabric
- Experience with enterprise AI platforms including OpenAI, Anthropic, Azure AI, Gemini, or Llama
- Fortune 500 experience
What We Do
KANINI is a digital transformation enabler, providing cutting-edge software services and solutions that help enterprises drive innovation and business growth. We create impeccable customer experiences through thoughtfully designed digital solutions that help improve our customer’s efficiency, scale, and revenues. We specialize in Product Engineering, Data Analytics & AI, and ServiceNow consultation and implementation. We focus on empowering Banking & Financial Services, Healthcare, Manufacturing, and a few other industries to leverage new-age technologies and solutions by implementing agile development practices and a global delivery framework. We build technology that puts humans first - in line with our core operating principle that technology is for people, not the other way around. The result is happier clients, partners, and employees. We do all this by balancing our customers’ needs with our people’s aspirations, always putting humans first. It means: * We prioritize each individual’s personal goals. * We value relationships more than profits. * We treat our clients as partners. Our people come to work because it makes them happy. They smile more often. They love getting better at what they do. And our offices become a second home. Even as they spend more time away from it. If you think all this is just as important to you, bring us your Energy, Intellect and Integrity. We’ll show you a happier way to work
