ServiceNow Platform Engineer

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

Software Engineering

Job Qualifications:

Skills:

Communication, Documentations, Functional Requirements

Certifications:

None

Experience:

6 + years of related experience

US Citizenship Required:

Yes

Job Description:

The Pegasus program is a collaborative coalition partnership between the Five Eyes (FVEY) military nations that consists of Australia, Canada, New Zealand, United Kingdom, and the United States. The program’s objective is to provide a wide array of information sharing capabilities (email, phone, video, and chat) to enable a variety of contact options for FVEY coalition warfighters promoting consistent and seamless collaboration opportunities at both a national and international level.

We are seeking qualified candidates to operate and maintain Pegasus, which directly support US military forces and US Coalition members with critical war planning and warfighting capabilities. The Pegasus team will test, deploy, operate, sustain, and maintain all Pegasus networks, services, and applications.

Responsibilities:

• ServiceNow Configuration and Development: Experience with the design, configuration, and development of ServiceNow applications, modules, flows, and interfaces to meet the organization's SPM, CSM, ITSM and/or ITAM (hardware) requirements.
• Collaborate across the ServiceNow platform team and business stakeholders to understand business needs and translate them into technical specifications and functional requirements for ServiceNow solutions.
• Integration and Data Migration: Collaborate with other teams to integrate ServiceNow with other IT systems and third-party applications. Manage data migration tasks when required.
• Continuous Learning: Stay up to date with the latest ServiceNow features, tools, and best practices.
• Testing and Quality Assurance: Conduct thorough testing of ServiceNow configurations and developments to ensure system stability, reliability, and accuracy. Lead and drive for test automation.
• Documentation: Maintain comprehensive technical documentation for all ServiceNow configurations, customizations, and developments.
• Contract Lead responsibilities (not people manager)
• prepare the reports and leading the Tuesday CSOG Weekly Sync meetings,
• prepare the weekly ServiceNow presentation for the weekly meetings,
• prepare Change Advisory Board minutes and weekly WAR

Required Qualifications: 

• 3-10 years' experience.
• Education:  Bachelor’s degree.
• Must possess and maintain a SECRET clearance.
• Must have the ability to establish and translate requirements for information technology (IT) systems across design, test, transition-in, operations and maintenance, and continual improvement processes. 
• Must have a current IAT Level II certification in accordance with DOW Directive 8140.01, Cyberspace Workforce Management, DoW 8570.01-M Information Assurance Workforce Improvement Program Certifications    
• active CSA ServiceNow Certification

The likely salary range for this position is $107,744 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA MD Andrews AFB - Andrews AFB (MDC011)

Additional Work Locations:

USA MD Fort Meade

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans