The Role
Develop and architect ServiceNow solutions, including full-cycle ITSM, Asset, CMDB, and ITOM implementations. Configure and script the platform, build custom applications, integrate external systems through REST APIs and web services, and support development teams. Lead global implementations, upgrades, quality standards, and client collaboration while working independently and managing tight timelines. ITBM, GRC, HRSD, ServiceNow administration, ITIL, and implementation certifications are advantageous.
Summary Generated by Built In
- The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to meet the business requirements
- Development of ITSM & any other application, custom apps in ServiceNow Platform following best development practices
- Support other developers in their work to integrate existing systems with ServiceNow
- Strong hands-on ServiceNow implementation or development experience with full cycle implementation of ITSM (Incident, Problem, Change), Asset, CMDB, ITOM
- ServiceNow implementation of ITBM, GRC, HRSD modules will be added advantage
- ServiceNow upgrade hands-on will be added advantage
- Very good knowledge of the ITSM process
- Work with global ServiceNow team to implement the ServiceNow ( all the modules ) across all global locations of client
- Exceptional Interpersonal Skills & Ability to work independently and with a team
Requirements
- A Candidate should be able to perform in a dynamically changing environment.
- Should have prior hands-on working experience in ServiceNow platform
- ServiceNow Platform Configurations and ServiceNow Scripting, Best practices
- Integration to various solutions (SaaS, External Apps) using REST API / web service / JSON will be added advantage
- Ability to work with clients and partners directly and handle crunched timelines
- Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork.
Certifications
- ServiceNow Certified System Administrator (Desired)
- ITIL Certifications (desired)
- At least 1 mainline ServiceNow Implementation Certification (Desired)
Experience & Background
- BE/B-Tech/MCA/BSc/BCA
- 5+ years of IT industry experience.
- Implementation/customization experience on ServiceNow
- ITIL/ServiceNow
- Certifications will be an added advantage.
- Set up standards for quality control; measure and report performance against those standards
- Exposure on Service Now integration protocols with other application/systems
- Excellent attention to details, ability to multitask, and effective time management skills
- Knowledge of web based development languages; specifically JavaScript, Ajax
Benefits
What we Offer
- Above industry-average remuneration
- Excellent learning & career progression
- Paid Time Off - Holidays / Vacation
- WFH / Flexible Schedule
- Health Insurance coverage (Family as well)
- Bonus & Incentives
- Free Industry-leading training, certification and support
- Employee Recognitions & Teaming Activities
Skills Required
- Hands-on experience working with the ServiceNow platform
- ServiceNow platform configuration and scripting using best practices
- ServiceNow implementation and customization experience
- Full-cycle implementation experience with ITSM, including Incident, Problem, and Change management
- Experience with Asset Management, CMDB, and ITOM in ServiceNow
- Ability to work directly with clients and partners while handling tight timelines
- Excellent verbal and written communication, collaboration, analytical, presentation, and teamwork skills
- Ability to work independently in a dynamically changing environment
- Bachelor's degree in Engineering, Computer Applications, Science, or equivalent BE, B-Tech, MCA, BSc, or BCA qualification
- At least 5 years of IT industry experience
- Knowledge of web-based development languages, specifically JavaScript and Ajax
- ServiceNow integration experience using REST APIs, web services, or JSON
- ServiceNow Certified System Administrator certification
- ITIL certification
- At least one mainline ServiceNow implementation certification
- ServiceNow ITBM, GRC, and HRSD implementation experience
- Hands-on ServiceNow upgrade experience
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
NATLEX Technologies is a global ServiceNow solutions provider with operations in the UK, Australia, and India and a delivery center in India. It helps organizations transform digital workflows through strategy, implementation, optimization, and managed services on the Now Platform. Its certified experts provide architecture, custom workflows, applications, integrations, and automation designed to solve complex business challenges and improve the value of clients’ ServiceNow investments.
