Job Summary:
Seeking a senior ServiceNow IRM Expert to lead the end-to-end implementation of ServiceNow Integrated Risk Management within the organization. The candidate will be responsible for solution design, configuration, stakeholder management, and ensuring successful delivery. This role requires hands-on expertise in ServiceNow IRM/GRC modules and strong technical leadership.
- Lead full lifecycle implementation of ServiceNow IRM modules including Policy & Compliance, Risk Management, Audit Management, Vendor Risk, and Issues Management.
- Translate business requirements into functional and technical specifications.
- Design, configure, and customize IRM workflows, forms, dashboards, and reporting.
- Integrate IRM processes with CMDB, Security Operations, and other ServiceNow modules.
- Conduct workshops with business stakeholders to gather requirements and validate solutions.
- Provide technical leadership, governance, and best practices on ServiceNow platform usage.
- Create and maintain documentation including design specifications, SOPs, and training materials.
- Ensure alignment with regulatory, compliance, and enterprise risk management frameworks.
- Lead system testing, user training, UAT support, and deployment activities.
- Act as the primary point of contact for project coordination and delivery.
Requirements
- Years of experience working with ServiceNow platform, with specializing in IRM/GRC modules.
- Strong understanding of enterprise risk management frameworks (ISO 31000, NIST, COBIT, SOX, etc.).
- Hands-on experience in designing and implementing IRM workflows, data models, and assessments.
- Practical knowledge of ServiceNow scripting (JavaScript, Glide, UI Policies, Business Rules).
- Experience integrating ServiceNow with third-party systems and data sources.
- Proven ability to manage end-to-end implementation projects including planning, execution, and stakeholder management.
- Strong analytical, problem-solving, and communication skills.
- Ability to lead discussions, influence stakeholders, and drive outcomes.
Top Skills
What We Do
Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance.
Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions.
We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations.
Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field
