ServiceNow IRM Engineer

Reposted One Month Ago
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Gurgaon, Gurugram, Haryana, IND
In-Office
Mid level
Information Technology
The Role
Designs, develops, tests, and deploys ServiceNow IRM solutions across the SDLC. Creates design docs, estimates tasks, performs scripting and integrations, participates in agile ceremonies, and supports testing and implementation activities.
Summary Generated by Built In

Responsible for the timely development and deployment of project tasks and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation.

·       Develops technology/implementation design documentation.

·       Provides estimates for design, build, test, and implementation tasks.

·       Undertakes regular build/testing of code and contributes to peer code reviews.

·       Assists with updates to implementation specification/implementation documentation.

·       Works with agile champions and release train engineers to prepare configurations for production.

·       Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with testing automation and wider testing strategy.

·       Provides inputs to product owners with recommendations to drive towards clean design and shared success.

·       Participate in a scrum ceremony and use agile principles and tools including Rally.

Responsibilities

Preferred Qualifications:

·       Working knowledge of GCP

·       Typically has prior technology experience of systems analysis/programming.

·       Experience writing/initiating JS utilities

·       Hold ServiceNow Certified System Administrator credentials

·       Conceptual architecture knowledge.

·       3+ years Agile experience as well as hands on Scaled Agile Framework experience

·       Machine Learning or Generative AI knowledge is a plus, not mandatory

·       Exposure to Now Assist

 

Qualifications

Minimum Qualifications:

·       3+ years hands-on experience in ServiceNow including Integrated Risk Management (IRM) solutions/components

·       Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB.

·       Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS.

·       Excellent verbal and written communication skills demonstrated by the ability to present complicated technology solutions to multiple audiences, from the technology team to Senior leaders.

·       An understanding of GRC/IRM industry trends

·       Overall 3+ years of software development experience.

·       BS or MS Degree in Computer Science, Computer Engineering, or other technology subject areas 

About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

Skills Required

  • 3+ years hands-on experience in ServiceNow including Integrated Risk Management (IRM)
  • Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, integrations, and CMDB
  • Experience with JavaScript, RESTful APIs, XML, Java, Jelly scripting, and AngularJS
  • Overall 3+ years of software development experience
  • BS or MS Degree in Computer Science, Computer Engineering, or related technology
  • Excellent verbal and written communication skills
  • Understanding of GRC/IRM industry trends
  • Working knowledge of Google Cloud Platform (GCP)
  • Prior technology experience in systems analysis/programming
  • Experience writing/initiating JavaScript utilities
  • ServiceNow Certified System Administrator credential
  • Conceptual architecture knowledge
  • 3+ years Agile experience and hands-on Scaled Agile Framework (SAFe) experience
  • Machine Learning or Generative AI knowledge
  • Exposure to Now Assist

Zensar Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zensar Technologies and has not been reviewed or approved by Zensar Technologies.

  • Retirement Support — A 401(k) with company match and immediate vesting is highlighted, with broad fund options available.
  • Wellbeing & Lifestyle Benefits — Work-life balance, remote/hybrid flexibility, and supportive teams are emphasized as strengths that enhance the overall experience.
  • Parental & Family Support — Inclusive policies such as parental leave and access to EAP and dependent medical coverage are promoted across regions.

Zensar Technologies Insights

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The Company
HQ: Pune, Maharashtra
10,000 Employees
Year Founded: 2001

What We Do

Zensar is a leading experience, engineering, and technology solutions company. We conceptualize, build, and manage digital products for Forbes Global 2000 clients across the hi-tech engineering, banking and financial services, insurance, manufacturing and consumer services verticals. With proven excellence across five core areas, including experience services, advanced engineering services, data engineering and analytics, foundation services, and application services, our solutions leverage industry-leading platforms to help our clients be competitive, agile, and disruptive while moving with velocity through change and opportunity. Zensar’s expansive ecosystem of 60+ technology partners, including Oracle, Salesforce, SAP, Guidewire, Automation Anywhere, Adobe, and UiPath, enables us to deliver comprehensive solutions to clients, facilitating seamless integration and allowing them to leverage cutting-edge technologies and tools for enhanced business outcomes. Zensar is part of the USD 4.4 billion RPG Group. With headquarters in Pune, India, our 10,500+ employees, representing over 50 nationalities, work from 30+ locations across North America, UK/Europe, and South Africa. Visit us at www.zensar.com

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