The Role
Support development, configuration, and maintenance of the ServiceNow platform: configure modules, build workflows/forms/business rules, perform data imports and basic JavaScript scripting, troubleshoot, support users, gather requirements, and assist testing and deployments.
Summary Generated by Built In
ServiceNow Intern – Job Description (Brief)
Role Summary:
The ServiceNow Intern will support the development, configuration, and maintenance of the ServiceNow platform. This role offers hands-on experience in IT Service Management (ITSM), workflow automation, and platform customization.
Key Responsibilities:
- Assist in configuring and customizing ServiceNow modules (e.g., ITSM, ITOM, HRSD)
- Support development of workflows, forms, and business rules
- Perform data entry, data imports, and basic scripting (JavaScript)
- Help troubleshoot issues and provide user support
- Collaborate with teams to gather requirements and document processes
- Participate in testing, deployment, and system upgrades
Required Skills:
- Basic understanding of ServiceNow platform or ITSM concepts
- Knowledge of JavaScript, HTML, or web technologies (preferred)
- Strong analytical and problem-solving skills
- Good communication and teamwork abilities
Eligibility:
- Pursuing or recently completed a degree in Computer Science, IT, or related field
Learning Outcomes:
- Gain exposure to ServiceNow development and administration
- Understand enterprise workflows and automation
Skills Required
- Basic understanding of ServiceNow platform or ITSM concepts
- Knowledge of JavaScript, HTML, or web technologies
- Pursuing or recently completed a degree in Computer Science, IT, or related field
- Strong analytical and problem-solving skills
- Good communication and teamwork abilities
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The Company
What We Do
QBrainX Inc. is a specialized provider of hyper-automation and enterprise process optimization solutions. Acting as a digital transformation ally, the company empowers businesses across various domains to achieve excellence through innovative digital engineering and platform modernization. It leverages expertise in ServiceNow, Salesforce, SAP, and AI-driven data solutions to automate business processes and deliver high-performance, future-ready systems for global enterprises.
