The Role
Develop and configure ServiceNow solutions, business processes, reports, test automation, mobility, and asset management capabilities. Collaborate with stakeholders on requirements, design, and implementation; monitor platform health, usage, and compliance; document technical procedures; communicate solutions to technical and non-technical audiences; and improve support services and processes.
Summary Generated by Built In
You’ll be focused in
• Developing and configuring appropriate technical solutions on the ServiceNow platform using best practices and ServiceNow standards;
• Collaborating with stakeholders to analyse demands and develop suitable solutions.
• Developing new projects and implement business processes including reporting, test automation, mobility and asset management (Requirement Analysis, Design and Implementation);
• Reporting technical problems and solutions to technical and non-technical audiences;
• Monitoring health, usage and overall compliance of the ServiceNow platform and its applications;
• Maintaining the operations manuals and other technical documents;
• Contributing to the optimization of support services and processes.
In order to succeed, you’ll need
• Bachelor's degree in computer science, software engineering, or comparable work experience
• Very good knowledge and experience of JavaScript, Angular JS, Ajax, HTML, CSS is desired;
• Basic IT knowledge (network, databases, application servers, web services, distributed systems);
• Ideally at least +1 year of professional experience in Web development;
• Eager to learn ServiceNow platform and application development;
• Strong analytical skills paired with a strong service and customer orientation;
• Initiative to solve problems and overcome roadblocks;
• Result-oriented and communicative team player;
• Good written and spoken English skills.
Nice to Have
• CSA - Certified System Administrator
• CAD - Certified Application Developer
• CIS - Certified Implementation Specialist (ITSM; HAM; SAM; ITOM)
About the Product
Implementation of a variety of modules (IT Service Management, Asset Management and Project, and Portfolio Management) enabling a better experience for employees and users and transform the way work is done.
Company benefits
• 1200€ to equip your home office
• Flex allowance: 720€/year (60€ per month x12)
• Performance bonus
• Health insurance extendable to your household
• Wellbeing program extendable to your household
• Life insurance
• Pension fund
• Smartphone & phone data plan
• Discounts on VW Group cars and special financing conditions
Cool things you’ll experience in our work environment
• Tailored remote-friendly setup for every team's vibe!
• Flexible working hours
• Multicultural reality with + 30 different nationalities
• Pet friendly environment
• Boost your career with our internal mobility program, focused on your personal & professional growth
• Mix and mingle across teams for idea-sharing and bonding
About VW Group Digital Solutions [Portugal]
Technology-driven trends such as diverse mobility, electrification and connectivity will revolutionize the mobility industry in the next decade. Volkswagen Group, as world leader in the automotive industry, is setting the pace for this revolution.
At Volkswagen Group Digital Solutions [Portugal] we are the go-to team to tackle complex systems and programming challenges. We make sure that our products flow smoothly in all stages of the digital value chain.
Our main areas of focus: vehicle software & operations, mobile online services, IT security, fleet management, sales & after sales, purchasing & logistics and product portfolio management.
Ready to #ExploreNewRoads? Join us! 🚗
Skills Required
- Bachelor's degree in computer science, software engineering, or comparable work experience
- At least 1 year of professional web development experience
- Very good knowledge of JavaScript, AngularJS, AJAX, HTML, and CSS
- Basic knowledge of networks, databases, application servers, web services, and distributed systems
- Strong analytical, problem-solving, service, and customer-orientation skills
- Good written and spoken English skills
- ServiceNow Certified System Administrator certification
- ServiceNow Certified Application Developer certification
- ServiceNow Certified Implementation Specialist certification in ITSM, HAM, SAM, or ITOM
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The Company
What We Do
Volkswagen Group Digital Solutions supports the Volkswagen Group's IT needs along the entire digital value chain, driving digital transformation, software, and innovation within the automotive ecosystem.
