As a ServiceNow Developer, you will play a crucial role in the design, development, and implementation of ServiceNow solutions within our organization. You will be responsible for configuring and customizing the ServiceNow platform to meet the business requirements and improve overall IT service management processes. Your expertise will contribute to enhancing efficiency, automation, and user experience.
Responsibilities:
- Configure and customize ServiceNow to meet specific business needs.
- Troubleshoot complex issues within the ServiceNow platform and deliver timely resolutions.
- Evaluate new features and provide comprehensive analysis and recommendations.
- Produce and maintain detailed system documentation, including design specifications, troubleshooting guides, deployment processes, and testing procedures.
- Research and evaluate alternative solutions to identify the most efficient and cost-effective approaches.
- Ensure that non-functional requirements such as data security, solution integrity, testability, and performance are met within the ServiceNow platform.
- Keep up to date with new features and capabilities of the ServiceNow platform.
- Proactively share knowledge with team members.
- Provide technical coaching and oversight to junior developers.
- Participate in code reviews to ensure quality standards are met.
- Estimate solution complexity based on factors such as time, cost, and quality.
What your background should look like
Education and work experience:
- Minimum of 3 years of professional experience in designing and developing solutions within ServiceNow, including expertise in ServiceNow upgrades.
- Demonstrated mastery of ServiceNow API with a focus on complex integrations using advanced web services like REST and SOAP.
- Proven track record of seamlessly integrating ServiceNow with diverse systems, showcasing advanced expertise in data exchange technologies.
- Proficiency in JavaScript programming for scripting within the ServiceNow platform.
- Comprehensive understanding of ServiceNow capabilities and successful implementation of best practices and procedures.
- Expertise in IT Service Management (ITSM), Configuration Management Database (CMDB), Service Portal, Request Management, and performing ServiceNow platform versions upgrades.
- Requires programming experience with mid to advanced level application development.
Skills and knowledge:
- Ability to communicate effectively with stakeholders at all levels within the organization.
- Practical experience with agile methodologies and tools.
- Proven ability to drive results and readiness across multiple solutions.
- Possession of an ITIL certification is preferred.
- Possession of ServiceNow certificates is preferred.
Schedule
Full time
Top Skills
What the Team is Saying
What We Do
Cencora is a leading pharmaceutical solutions organization centered on improving the lives of people and animals everywhere. With 46,000+ global team members, we have the opportunity to make a positive impact on healthcare in communities everywhere.
Our team members are empowered to activate their careers through a collective of tools and resources designed to support individual career interests and aspirations. We value our listening culture that actions real outcomes and our team members appreciate and recognize one another for contributions that are making a meaningful global impact.
No matter what your role is here, the work we do together has meaning. When you join our team, you become a crucial part of a greater purpose. We’re committed to supporting you personally and professionally, so we can achieve more together at the center of health.
Gallery
Cencora Teams
Cencora Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
