ServiceNow Developer

ServiceNow Developer

About the Role 

We are seeking a highly skilled and motivated ServiceNow Application Developer to join our team on a transformative enterprise project. You will play a critical role in the design, development, and implementation of a custom ServiceNow application, consolidating and replacing functionality from multiple legacy tools. 

This is an opportunity to work on a modern, scalable platform using low-code/no-code capabilities alongside traditional development approaches—delivering impactful solutions for business process automation, system integration, and data transformation. 

The output of this project team will include building efficient applications and workflows to reduce work duplication, simplify tools sprawl and generate better data to support the Department of Veteran Affairs.    

 
This role is ideal for someone who thrives in dynamic environments, can work across various technologies, and is passionate about enabling rapid digital transformation through scalable, maintainable, and user-friendly solutions. 

Key Responsibilities 

• Building bespoke ServiceNow scoped applications that embody the Sprezzatura standard — clean, performant, and human-centered. 

• Designing flows and automations that make complexity look simple using Flow Designer, Decision Tables, and IntegrationHub Spokes. 

• Extending the platform with well-structured components, reusable Script Includes, and App Engine frameworks. 

• Shaping reusable frameworks, not just features — so teams can build faster and smarter tomorrow. 

• Partnering with stakeholders and business analysts to refine requirements and translate them into clear and actionable technical solutions.  

• Leading and contributing to data migration strategies and execution, bringing legacy systems seamlessly into ServiceNow. 

• Contributing to the Sprezzatura Pattern Library — our evolving canon of ServiceNow best practices, naming conventions, and design heuristics. 

Required Qualifications 

• Certifications (Required): 

• • ServiceNow Certified System Administrator (CSA) 

• • ServiceNow Certified Application Developer (CAD) 

• Experience: 

• • Minimum
    2+ years developing and deploying applications on the ServiceNow platform. 

• • Demonstrated expertise with App Engine, Flow Designer, IntegrationHub, and Scoped Applications. 

• Technical Skills: 

• • Strong understanding of JavaScript, Glide APIs, and ServiceNow data design principles. 

• • Familiarity with Git, Update Sets, and Application Repositories. 

• • Ability to architect modular, maintainable solutions aligned to CSDM-aligned patterns. 

• Low-Code / No-Code Expertise: 

• • Flow Designer 

• • Decision Tables 

• • IntegrationHub Spokes 

• • Process Automation Designer (PAD) 

• • Playbooks 

• • App Engine Studio (AES) 

• • UI Builder 

• • Workspace Builder 

• Must be proficient with both UI Builder and Workspace Builder.  

• Collaboration & Delivery: 

• • Works effectively in Agile / Scrum environments. 

• • Contributes thoughtfully in
    design discussions, code reviews, and peer mentorship. 

• • Writes documentation others actually use. 

• Eligibility: Must be a U.S. citizen or permanent resident (required for federal contracts). 

Preferred Qualifications 

• CIS-App Engine, CIS-ITSM, or other advanced ServiceNow certifications. 

• Experience contributing to internal design systems or pattern libraries. 

• Familiarity with ServiceNow governance, DevOps, and deployment pipelines. 

What to expect in our Interview Process

1. 30-minute conversation with the recruiter and hiring manager.
2. Take-home exercise to complete and submit before the technical interview.
3. 90-minute technical interview with a member of our development team covering:
   • Culture & values discussion
   • Architecture & problem-solving (review of your take-home exercise)
   • Pair programming session
     

Transitioning military and/or Veterans with IT/IS, finance, and/or healthcare systems specialties are invited to apply. Sprezzatura is an equal opportunity employer and offers benefits including healthcare and PTO. 
 
 

WORK AUTHORIZATION 

This role requires you to live within the United States. 

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required to verify employment eligibility within 3 business days of the first day of employment. 
 
 

AAP/EEO STATEMENT. 

Sprezzatura expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sprezzatura’s employees to perform their job duties may result in discipline up to and including discharge. 
 
 

CLEARANCE REQUIREMENT. 

This position may require Public Trust clearance. Candidates must undergo a background investigation, including a review of employment history, education, criminal record, and financial history. The clearance process ensures that the candidate is reliable, trustworthy, and of good conduct and character. Employment offers are contingent upon successful passing a public trust clearance process. 

COMPANY DESCRIPTION 

Sprezzatura (www.sprezzmc.com) is a Washington, DC-area Service-Disabled Veteran-Owned Small Business (SDVOSB) that enables client success by supplying insight and leadership at the intersection of people, processes, and technology.