ServiceNow Developer

Sorry, this job was removed at 10:20 p.m. (UTC) on Wednesday, Oct 14, 2026
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2 Locations
In-Office
Mid level
Insurance • Financial Services
The Role
Develop and enhance ServiceNow capabilities across IT and business functions. Responsibilities include solution design, workflow and application development, platform upgrades, custom scripting, integrations, reporting, dashboards, forms, security configuration, data imports, and administration. The role collaborates with Nordic business and IT teams, supports digital transformation projects, and uses ServiceNow technologies including ITSM, CMDB, App Engine, Flow, UI Builder, mobile applications, and AI capabilities.
Summary Generated by Built In

Are you looking to be part of a Nordic team in the forefront of developing and designing solutions, for both IT and Business using our Platform capabilities in ServiceNow? Then you have come to the right place! 


We are looking for a person to take a Nordic role as a Developer for ServiceNow implementation at If. 

About the team 


The workflow platform team is a subdivision of the IT Operations unit within If IT and is responsible for the ServiceNow implementation at If. Our team is located in Stockholm, Copenhagen, Turku and Riga. We are a team with both developers and Solution Architects, supporting and giving value to our Business and IT.  


Our team works with process improvements, solution design, problem solving, development and transformation projects that range in scope and business areas. We will work together as a team to find the most effective way of working and by that continue to digitalize our business processes and increase usability. 

About the role 


Your responsibilities will include: 


  • Collaborating with remote teams and clients  
  • Work closely with IT and Business teams to develop and enhance ServiceNow capabilities & upgrade our platform 2 times per year 
  • Use your experience in areas like ITSM, CMDB, APP Engine, AI capabilities and Risk 
  • Develop custom items, features, and workflows to satisfy business needs 
  • Evolve the usage and develop with Flow, UI Builder, Mobile App, ServiceNow Studio, AI Agents, AI Skills och Chat Assistants.
  • Design and develop queries, reports, forms and dashboards 
  • Administer ServiceNow applications, including updating security and workflow configurations 
  • Assist importing data and creating custom scripts as well as Integrations 

We offer 


We believe in mutual commitment - just as we set high standards for ourselves, we support you in expecting the same from us. Here are some of the benefits of working at If: 


  • An including work environment where everyone is welcome 
  • Career and development opportunities in the biggest insurance company in the Nordics 
  • Social activities, as well as highly skilled professional environment  
  • Possibility of hybrid workplace 
  • Health promoting workplace with e.g., wellness allowance and various sports activities 
  • Great insurance benefits

As ServiceNow Developer, we promise you an opportunity to drive and participate in fun and developing work and projects that will move If forward. You will also be exposed to all Business Areas and IT Units. We promise to give you as much freedom as possible – including the accountability that comes with it. 

Who you are 


As a person, we prefer that you:


  • Hold at least a bachelor degree in Business Management, Computer Science & IT or a related field 
  • Have minimum 2-3 years of experience working with ServiceNow configuration, development, design and architecture 
  • Possess a ServiceNow Foundation Certification 
  • Are a proven problem solver with experience of structuring & analyzing business needs and concluding recommendations on how these needs can be met, using ServiceNow Out-of-box functionality and/or scoped applications 
  • Are a charming and responsive social networker 
  • Are an inspiring person that is forward-thinking, a visionary and driven 
  • Can communicate and collaborate effectively (both vocally and visually) within both Business and IT colleagues 
  • Work independently as well as in a team 
  • Have broad technical knowledge with a 'curious-george' instinct wanting to continuously learn more 
  • Are dedicated to building an inspiring working environment 
  • Fluency in English is required, and knowledge of a local language is considered an advantage, as internal communication primarily takes place in Nordic and Latvian languages 

Additional facts and recruitment process 


Locations: The role will be located in Stockholm (Sweden) or Turku (Finland). Some travel will be required since the role has responsibility throughout the countries in which If operates. 

Application deadline: Screening and interviewing will start immediately. However, the deadline to apply is October 14, 2026.

To apply for the position: Please attach your CV and answer the questions in the application form. Please note that we do not accept any applications via email. 

Start: As soon as possible/by agreement. 


Background checks for this position will be done in accordance with the law in the country of employment.


If you have any questions, please contact [email protected]


Read more about our Tech Community at If and how we together create tech that matters: www.if.se/tech

Skills Required

  • Bachelor’s degree in Business Management, Computer Science, IT, or a related field
  • Minimum 2–3 years of experience with ServiceNow configuration, development, design, and architecture
  • ServiceNow Foundation Certification
  • Experience analyzing business needs and recommending ServiceNow out-of-box functionality or scoped applications
  • Strong problem-solving and analytical skills
  • Effective communication and collaboration with business and IT teams
  • Ability to work independently and as part of a team
  • Fluency in English
  • Knowledge of a local Nordic or Latvian language

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The Company
10,000 Employees
Year Founded: 1999

What We Do

If is the Nordic region’s largest property-and-casualty insurance company, serving individuals and businesses across the Nordic and Baltic countries. It provides personal, property, home, vehicle, and business insurance, supporting about 4.6 million customers with more than 10,000 employees. The company is owned by Sampo and emphasizes helping customers manage financial risks, recover from accidents, and receive reliable coverage and assistance.

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