ServiceNow Developer

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Madison, WI, USA
In-Office
Senior level
Information Technology • Professional Services • Software
The Role
Design, develop, customize, and automate ServiceNow solutions for Wisconsin DOC. Responsibilities include scripting, workflows, integrations, Business Rules, UI Policies, system configuration, change management modules, workflow automation, documentation, and ongoing platform support. The role requires expertise in at least two ServiceNow modules, independent work, collaboration with architects and a project manager, and occasional travel to the DOC Central Office.
Summary Generated by Built In

The State of Wisconsin DOC is seeking an Application Architect III – ServiceNow Developer

INTERVIEWS WILL HAPPEN ON THE 9TH AND 10TH OF SEPTEMBER MAKE SURE THIS WORKS FOR YOUR CANDIDATES TIMELINES


Must Have Skills: 6-9 years of experience with the following:

- Fluency in various programming languages, such as JavaScript, HTML 5, CSS, and Glide scripting and SQL

- ServiceNow development, such as scripting, workflows, and integrations

- Creating ServiceNow Business Rules, and UI Policies

- Demonstrated expertise in at least two SNOW modules (e.g. ITSM, ITAM, CSM, etc.)

- Bachelor's Degree in Computer Science, Math, Engineering, Information Systems, or a related field.


Nice to Have Skills:

- ServiceNow Certified System Administrator (Certification)

- Certified Application Developer (CAD) (Certification)



Interview Process:

Microsoft teams. Video and Audio on. AI Assistance is Prohibited.

One Round. INTERVIEWS WILL HAPPEN ON THE 9TH AND 10TH OF SEPTEMBER MAKE SURE THIS WORKS FOR YOUR CANDIDATES TIMELINES


Working location:

Candidate must be a CURRENT WI resident. No relocation allowed.100% remote within the State of Wisconsin, and contractor may have to travel to DOC Central Office occasionally (1 – 2 times per quarter).


Project Details:

DOC is implementing ServiceNow and is seeking an Application Architect III - ServiceNow Developer to join its team. This is a specialized role that requires a ServiceNow Subject Matter Expert (SME). The primary focus of this position is to design, develop, customize, and automate ServiceNow solutions that integrate with DOC's systems and business processes.



Key responsibilities will include working with change management modules, system configurations, workflow automation, and documentation. This individual will collaborate with a team consisting of three architects and one project manager. While teamwork and collaboration are essential, this role is highly independent and requires the ability to manage work with minimal supervision.



The entire team operates remotely, with communication conducted primarily through Microsoft Teams chat and virtual meetings. ServiceNow certifications are strongly preferred, as the ideal candidate will serve as a technical expert and trusted resource throughout the implementation and ongoing support of the platform.

Skills Required

  • 6-9 years of experience with JavaScript, HTML5, CSS, Glide scripting, and SQL
  • ServiceNow development experience, including scripting, workflows, and integrations
  • Experience creating ServiceNow Business Rules and UI Policies
  • Expertise in at least two ServiceNow modules, such as ITSM, ITAM, or CSM
  • Bachelor's degree in Computer Science, Mathematics, Engineering, Information Systems, or a related field
  • ServiceNow Certified System Administrator certification
  • Certified Application Developer certification
  • Current Wisconsin residency; no relocation allowed
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The Company
37 Employees
Year Founded: 1996

What We Do

Sundial Software Corporation is an information technology firm headquartered in Madison, Wisconsin. Founded in 1996, it helps businesses meet their IT needs through custom software development, including line-of-business, web, mobile, API, and portal applications. Its agile approach supports responsive, scalable, fault-tolerant solutions, complemented by continuous support and specialized IT talent resourcing that identifies skilled professionals and leaders for client organizations.

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