OZ Digital LLC is a technology consulting firm that helps clients improve operations and decision-making through intelligent automation, data analytics, AI, and related digital solutions. Working across the Information Technology and Services space, we partner with organizations to solve complex business challenges with practical, scalable technology.
As a ServiceNow Developer at OZ Digital LLC, you will contribute to high-impact client work that supports business transformation through the ServiceNow platform. This role is focused on building thoughtful, reliable solutions that connect technical capabilities with business needs, while collaborating closely with stakeholders and cross-functional teams to deliver strong outcomes.
Responsibilities- Configure and customize ServiceNow modules, including ITSM, ITOM, HRSD, and CSM, to meet business needs, including creating UI policies, business rules, client scripts, and script includes.
- Design and implement complex workflows and automated processes using Flow Designer and Workflow Editor.
- Create and maintain integrations between ServiceNow and third-party systems using REST/SOAP APIs, Integration Hub, and JDBC.
- Design custom Service Portal pages and widgets using HTML, CSS, AngularJS, and Bootstrap.
- Collaborate with stakeholders and business analysts to analyze, document, and translate functional requirements into technical specifications.
- Perform unit testing, support user acceptance testing, and conduct code reviews to ensure code quality and system performance.
- Oversee update sets, platform upgrades, and patches, ensuring the platform stays current with minimal disruption to service.
- Maintain comprehensive documentation for technical configurations, process flows, and system procedures.
Requirements
Experience: 3+ years of experience in ServiceNow development or administration. Technical Proficiency: Strong knowledge of JavaScript for both client-side and server-side ServiceNow scripting, Glide APIs, HTML, CSS, and SQL.
Strong experience designing and building Scripted REST APIs within scoped ServiceNow applications.
Hands-on experience with Glide APIs, including GlideRecord, GlideSystem, and GlideAjax.
Methodologies: Experience with Agile/Scrum development methodologies.
Location & Availability: Based in Latin America and available during Argentina or EST business hours.
Certifications: ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) are highly preferred.
Communication: Excellent interpersonal and communication skills for interacting with non-technical stakeholders are a plus.
Benefits
Skills Required
- 3+ years of ServiceNow development or administration experience
- Strong JavaScript for client-side and server-side scripting
- Hands-on experience with Glide APIs (GlideRecord, GlideSystem, GlideAjax)
- Experience designing and building Scripted REST APIs within scoped ServiceNow applications
- Experience configuring ITSM, ITOM, HRSD, and CSM modules
- Experience with Flow Designer and Workflow Editor
- Integrations using REST/SOAP APIs, Integration Hub, and JDBC
- Design and development of Service Portal pages and widgets using HTML, CSS, AngularJS, and Bootstrap
- SQL knowledge
- Experience with Agile/Scrum methodologies
- Based in Latin America and available during Argentina or EST business hours
- ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD)
- Excellent interpersonal and communication skills for non-technical stakeholders
What We Do
We are a leading consulting company whose services and solutions leverage Intelligent Automation to accelerate processes and provide detailed business insights. With specialties in data analytics, artificial intelligence (AI), robotic process automation (RPA), and more, our experts can enhance technology infrastructures to provide accurate reports, inform decision making, and improve customer satisfaction.
