ServiceNow Developer/SME

Posted 7 Days Ago
Be an Early Applicant
Washington, DC, USA
In-Office
187K-253K Annually
Expert/Leader
Aerospace • Information Technology • Professional Services • Security • Software
The Role
Architect, design, and develop ServiceNow solutions within an Agile development team. Lead and support ITSM development, manage platform deployments, troubleshoot issues, produce strategy/solution papers, and mentor teams. Implement integrations and customize CMDB, SAM, HAM, App Engine, SPM, and APM. Develop using JavaScript, HTML/CSS, AngularJS, Jelly/XML.
Summary Generated by Built In

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

Confidential

Public Trust/Other Required:

Other

Job Family:

Software Engineering

Job Qualifications:

Skills:

ServiceNow App Engine Studio, ServiceNow Discovery, ServiceNow IT Service Management (ITSM), ServiceNow Now Assist, ServiceNow Platform

Certifications:

None

Experience:

10 + years of related experience

US Citizenship Required:

Yes

Job Description:

ServiceNow Developer SME

The ServiceNow Developer SME position will work primarily architecting, designing, and developing solutions as part of Development team working in an Agile format. This position will be responsible for architecting a solution based on customer requirements. They should be able to design, develop  solutions within ServiceNow. This person should be able to create strategy and solution papers as recommendations to the customer.

This person should have a good understanding of Agile, ServiceNow ITSM, CMDB, Platform, SAM, HAM, App Engine, SPM, and APM

Person should be proficient in developing code using JavaScript, and Portal development using HTML/CSS, Angular JS, Jelly/XML.

MEANINGFUL WORK AND PERSONAL IMPACT
As a ServiceNow Developer SME,

the work you’ll do at GDIT will be impactful to the mission of DHS customer. You will play a crucial role in in the following areas:
● Lead/Manage/Support

● Lead/Manage/Support ITSM Development Team
● Collaborate with multiple development groups to deploy updates and troubleshoot issues related to the ServiceNow Platform
● Drive outcomes and work with development teams to innovate, resolve challenges, etc.

WHAT YOU’LL NEED TO SUCCEED
Bring your engineering expertise along with a drive for innovation to GDIT. The Software Developer Senior must have:
● Education: Technical Training, Certification(s) or Degree
● Experience: 10+ years of related experience
● Technical skills: JavaScript, and Portal development using HTML/CSS, Angular JS, Jelly/XML.
● US citizenship required
● Role requirements: Agile, ServiceNow ITSM, CMDB, Platform, SAM, HAM, and SPM, and APM

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.
● Growth: AI-powered career tool that identifies career steps and learning opportunities
● Support: An internal mobility team focused on helping you achieve your career goals
● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

OWN YOUR OPPORTUNITY
Explore a career in software development at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your dedication to advancing innovation.

The likely salary range for this position is $187,000 - $253,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Remote

Work Location:

USA DC Washington

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 



Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Skills Required

  • 10+ years related experience
  • US Citizenship required
  • Able to obtain Confidential security clearance
  • Experience with ServiceNow App Engine Studio
  • Experience with ServiceNow Discovery
  • Experience with ServiceNow ITSM (IT Service Management)
  • Experience with ServiceNow Now Assist
  • Experience with ServiceNow Platform and CMDB
  • Experience with ServiceNow SAM and HAM
  • Experience with ServiceNow SPM and APM
  • Proficient in JavaScript
  • Proficient in Portal development using HTML and CSS
  • Experience with AngularJS
  • Experience with Jelly and XML
  • Familiarity with Agile development methodologies
  • Technical training, certifications, or degree

General Dynamics Information Technology Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about General Dynamics Information Technology and has not been reviewed or approved by General Dynamics Information Technology.

  • Affordable Benefits Pay and benefits are described as good or okay in multiple places, and the overall package is often portrayed as acceptable even when base pay is not viewed as top-tier.
  • Healthcare Strength Medical, dental, and vision plan options are presented as comprehensive, with additional protections like disability and life insurance contributing to a well-rounded health and protection offering.
  • Retirement Support A 401(k) plan with company match is consistently highlighted as part of the total rewards package, supporting longer-term financial planning.

General Dynamics Information Technology Insights

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The Company
HQ: Falls Church, VA
21,625 Employees

What We Do

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

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