At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.
We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.
We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible.
Job DescriptionWe are seeking an experienced ServiceNow Consultant with 7-9+ years of hands-on development experience to join our team. This role requires a technical specialist who combines deep ServiceNow platform expertise with strong stakeholder management capabilities. The ideal candidate will have extensive experience delivering end-to-end implementations across ITSM, CSM, and CMDB modules, along with proven skills in platform upgrades, performance tuning, and enterprise integrations.
As a ServiceNow Consultant, you will be responsible for designing, developing, configuring, and optimizing ServiceNow solutions that align with business processes and drive operational efficiency. You will work closely with business stakeholders, architects, and engineering teams to deliver high-quality technical implementations while maintaining platform best practices and ensuring system stability. This position requires both technical depth in ServiceNow development and the ability to translate business requirements into scalable technical solutions.
Qualifications- 7+ years (preferably 9+) ServiceNow hands-on development
- Deep expertise in ITSM, CSM, and CMDB modules
- Proficiency in JavaScript, HTML, AngularJS, REST APIs
- ServiceNow Glide scripting and platform upgrades
- Performance tuning and capacity sizing
- Scripted REST APIs and enterprise integrations
Why join us:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.
NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.
At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.
Agencies:
We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.
Work rights and background checks:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks
Skills Required
- 7+ years ServiceNow hands-on development
- Deep expertise in ITSM, CSM, and CMDB modules
- Proficiency in JavaScript, HTML, AngularJS, REST APIs
- ServiceNow Glide scripting and platform upgrades
- Performance tuning and capacity sizing
- Scripted REST APIs and enterprise integrations
What We Do
NCS in Australia is reinventing technology services from the inside out. We provide advisory, design, build and managed services to our clients, with unrivalled service, attention and understanding every step of the way. We understand day 1001 is just an important as day 1, and we collaborate with clients, striving to provide adaptive approaches, outcomes and thinking by keeping our eye on tomorrow and the days after tomorrow. Our diverse workforce of around 1,300 people has delivered a wealth of large-scale, mission-critical, and multi-platform outcomes for governments and businesses nationally. We are the Australian arm of the pan-APAC technology leader NCS Group, a subsidiary of Singtel Group. Combining the experience and expertise of its 13,000-strong team across 57 specialisations, NCS provides differentiated and end-to-end technology services to clients with its capabilities in digital, data, cloud and platforms, as well as core offerings in application, infrastructure, engineering and cybersecurity. NCS also believes in building a strong partner ecosystem with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information about NCS Australia, visit ncs.co/en-au or contact our team today. To learn more about NCS Group, visit ncs.co.
