Vrinda International

ServiceNow Business Analyst – GRC & SecOps

Posted 28 Days Ago

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3 Locations

In-Office or Remote

15-20 Annually

Senior level

Edtech • HR Tech • Information Technology • Professional Services

The Role

Supports the design, implementation, and enhancement of ServiceNow GRC/IRM solutions. Responsibilities include gathering requirements, facilitating workshops, documenting user stories and process flows, supporting risk, compliance, and audit processes, collaborating with developers and architects, managing UAT and defects, assisting with data migration and reporting, and providing go-live and hypercare support.

Summary Generated by Built In

HIRING | ServiceNow Business Analyst – GRC & SecOps

Locations: Hyderabad | Pune | Bangalore
Experience: 4–5 Years
Work Mode: Hybrid
Interview Mode: Face-to-Face
CTC- 15-20 LPA

? Role Overview

We are looking for an experienced ServiceNow GRC/IRM Business Analyst to support the design, implementation, and enhancement of Governance, Risk & Compliance (GRC) / Integrated Risk Management (IRM) solutions on the ServiceNow platform.

? Key Responsibilities

Gather, analyze, and document business requirements for GRC/IRM processes
Work with stakeholders to define functional & technical requirements
Conduct requirement workshops, discussions, and gap analysis
Create user stories, acceptance criteria, BRDs, FRDs & process flows
Collaborate with ServiceNow Developers and Architects for solution design
Support Risk Management, Policy & Compliance, and Audit Management
Support UAT, defect analysis, sign-offs, data migration, reporting & dashboards
Prepare SOPs and project documentation
Provide go-live and hypercare support
Ensure alignment with governance and compliance requirements

? Mandatory Skills

ServiceNow GRC / IRM

Business Analysis (BA)

Requirement Gathering & Documentation

Stakeholder Management

Risk & Compliance Management

? Good to Have

ServiceNow ITSM – Incident, Change, Problem, Request

ServiceNow workflows & integrations

Agile / Scrum methodology

Global delivery / client-facing experience

ServiceNow CSA / CIS-IRM / GRC certification

Skills Required

4-5 years of professional experience
ServiceNow GRC or IRM experience
Business analysis experience
Requirement gathering and documentation
Stakeholder management
Risk and compliance management
ServiceNow ITSM experience, including Incident, Change, Problem, or Request management
ServiceNow workflows and integrations experience
Agile or Scrum methodology experience
Global delivery or client-facing experience
ServiceNow CSA, CIS-IRM, or GRC certification

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The Company

10 Employees

Year Founded: 2018

What We Do

Vrinda International is a Chandigarh-based recruitment and education consultancy connecting job seekers and employers through domestic and international IT and non-IT hiring. It also supports students with overseas university admissions, visa applications, education guidance, and test preparation for IELTS, PTE, and other programs. Its tech-enabled talent portal provides job matching and career pathways across India and global markets, alongside staffing partnerships.