Expected skills and experience
Essential
12+ years of hands-on ServiceNow experience.
3+ years in a ServiceNow Architect or Lead Developer capacity.
Proven experience implementing multiple ServiceNow modules (ITSM, ITOM, HRSD, SecOps, GRC/IRM, SPM).
Deep expertise in: ServiceNow scripting (Client & Server-side) , Flow Designer, Integration Hub, Service Portal / Employee Center, ATF, CMDB architecture
Strong experience with enterprise integrations (REST, SOAP, MID Server).
Demonstrated experience delivering end-to-end implementations (design through deployment).
Strong understanding of security models (ACLs, roles, domain separation).
Experience working in Agile environments.
Excellent written and verbal communication skills in English.
Ability to work in high-pressure, regulated environments.
ServiceNow architect
QualificationsBE, B Tech, MCA
About UsAt Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
Skills Required
- 12+ years of hands-on ServiceNow experience
- 3+ years in a ServiceNow Architect or Lead Developer capacity
- Proven experience implementing multiple ServiceNow modules (ITSM, ITOM, HRSD, SecOps, GRC/IRM, SPM)
- Deep expertise in ServiceNow scripting (client and server-side JavaScript)
- Experience with Flow Designer and Integration Hub
- Experience with Service Portal and Employee Center
- Experience with ATF (Automated Test Framework)
- CMDB architecture design experience
- Strong experience with enterprise integrations (REST, SOAP, MID Server)
- Demonstrated experience delivering end-to-end implementations (design through deployment)
- Strong understanding of security models (ACLs, roles, domain separation)
- Experience working in Agile environments
- Excellent written and verbal communication skills in English
- Ability to work in high-pressure, regulated environments
- Degree: BE, B Tech, or MCA
Zensar Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zensar Technologies and has not been reviewed or approved by Zensar Technologies.
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Retirement Support — A 401(k) with company match and immediate vesting is highlighted, with broad fund options available.
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Wellbeing & Lifestyle Benefits — Work-life balance, remote/hybrid flexibility, and supportive teams are emphasized as strengths that enhance the overall experience.
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Parental & Family Support — Inclusive policies such as parental leave and access to EAP and dependent medical coverage are promoted across regions.
Zensar Technologies Insights
What We Do
Zensar is a leading experience, engineering, and technology solutions company. We conceptualize, build, and manage digital products for Forbes Global 2000 clients across the hi-tech engineering, banking and financial services, insurance, manufacturing and consumer services verticals. With proven excellence across five core areas, including experience services, advanced engineering services, data engineering and analytics, foundation services, and application services, our solutions leverage industry-leading platforms to help our clients be competitive, agile, and disruptive while moving with velocity through change and opportunity. Zensar’s expansive ecosystem of 60+ technology partners, including Oracle, Salesforce, SAP, Guidewire, Automation Anywhere, Adobe, and UiPath, enables us to deliver comprehensive solutions to clients, facilitating seamless integration and allowing them to leverage cutting-edge technologies and tools for enhanced business outcomes. Zensar is part of the USD 4.4 billion RPG Group. With headquarters in Pune, India, our 10,500+ employees, representing over 50 nationalities, work from 30+ locations across North America, UK/Europe, and South Africa. Visit us at www.zensar.com
