ServiceNow Administrator

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
Junior
Fintech
The Role
Administer and support the ServiceNow platform across ITSM modules, including Incident, Problem, Change, CMDB, Asset, and Knowledge Management. Configure integrations, user administration, data migrations, deployments, clones, upgrades, and automation. Monitor performance, apply patches, resolve incidents and requests, support ITIL processes, document changes, and collaborate with business teams on continuous process improvements.
Summary Generated by Built In

About Our Company

Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 20 years. We are part of Ameriprise Financial Inc., a US financial planning company headquartered in Minneapolis with a global presence and diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of year-end 2024. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection.

Be part of an inclusive, collaborative culture that rewards you for your contributions, and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So, if you're talented, driven and want to work for a strong, ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Job Description

ServiceNow Administrator responsible for configuring, administering, and supporting the ServiceNow platform across ITSM modules including Incident, Problem, Change, CMDB, and Asset Management. Manage user administration, integrations, data migrations, deployments, and platform upgrades while monitoring system performance, resolving incidents, and partnering with business teams to drive process automation and continuous service improvements.Key Responsibilities

Technical Expertise:

  • Experienced in User Administration, User Interface Level Integration & MID Server Integration
  • Knowledge of Import Sets for data loading from external file or database to the service-now.com
  • Continuously monitor application performance and vendor recommended patches & upgrades.
  • Partner with the business on exploring new opportunities to automate the operations processes.
  • Experience on ITIL Process consulting and/or implementation.
  • Experience on following ServiceNow modules – Incident Management, Problem Management, Change Management, Service Level Management, CMDB, Knowledge Management, Asset Management and CMS
  • Experience on basic Java scripting.
  • Experience in handling service now incident and request queue.
  • Experience in clone & deployment in ServiceNow.
  • Experience in documentation and review activities.
  • Experience in complex data migration.

Required Qualifications

  • Bachelor's degree or equivalent work experience with 2+ years of experience as an operations engineer
  • 1.5 - 4 years of configuration and administration experience in an enterprise environment
  • Development/Operations/Administration experience with ServiceNow platform.
  • ServiceNow implementation experience in ITSM modules (Incident, Problem, Change, CMDB & Asset).
  • ServiceNow Certified Application Admin

Location: Noida (preferred) /Gurugram

Timings:   2 PM till 10:30 PM

Cab Facility provided: Yes.


In-Office Collaboration

We are a client-centric, relationship-based business. Working together, in-person, is foundational to how we achieve results. By fostering a culture of face-to-face collaboration, idea sharing, productivity and personal connection, we deliver for our stakeholders — clients, advisors, employees and shareholders. Our employees work in the office at least three (3) days per week, with flexibility to work from home two (2) days per week. Some roles may require additional in-office time or different in-office expectations, and specific requirements will be discussed during the hiring process

Full-Time/Part-Time

Full time

Timings

(2:00p-10:30p)

India Business Unit

AWMPO AWMP&S President's Office

Job Family Group

Technology

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, military status, veteran status, marital status, pregnancy, family status or any other basis prohibited by law.

We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.

Skills Required

  • Bachelor's degree or equivalent work experience
  • 2+ years of experience as an operations engineer
  • 1.5–4 years of ServiceNow configuration and administration experience in an enterprise environment
  • ServiceNow platform development, operations, or administration experience
  • ServiceNow implementation experience with ITSM modules, including Incident, Problem, Change, CMDB, and Asset Management
  • ServiceNow Certified Application Administrator certification

Ameriprise Financial Services, LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ameriprise Financial Services, LLC and has not been reviewed or approved by Ameriprise Financial Services, LLC.

  • Retirement Support — Feedback suggests a 401(k) with company contributions and financial well‑being programs strengthens long‑term savings. Employee stock purchase access and planning subsidies further support retirement readiness.
  • Strong & Reliable Incentives — Feedback suggests annual and long‑term performance incentives, alongside variable or commission components in advisor roles, can create meaningful upside for certain positions. Licensing support and bonus opportunities reinforce a performance‑linked pay mix.
  • Flexible Benefits — Feedback suggests flexible work options, the ability to purchase extra vacation, and paid volunteer time provide adaptable benefits for different life needs. On‑site clinic and fitness resources at headquarters and wellbeing programs add convenient lifestyle support.

Ameriprise Financial Services, LLC Insights

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The Company
HQ: Minneapolis, MN
16,649 Employees
Year Founded: 1894

What We Do

Ameriprise Financial has helped millions of clients feel confident about their financial futures for more than 125 years. Our network of approximately 10,000 financial advisors* delivers personalized financial advice to help clients reach their goals. We believe that with the right advisor, the right advice, and the right firm, life can be brilliant. Ameriprise has corporate locations throughout the U.S. and across the globe, and advisor offices in all 50 states. Learn how you can build your career at Ameriprise Financial. *Ameriprise Financial Q2 2020 Statistical Supplement All content on this page is provided for informational purposes only and should not be used as the sole basis for investment decisions. Ameriprise Financial cannot guarantee future financial results. Investment products are not federally or FDIC insured, are not deposits or obligations of, or guaranteed by, any financial institution, and involve investment risks including possible loss of the entire amount invested. By clicking on a hyperlink, you may be directed to a non-Ameriprise website. Be aware that the linked site will be subject to rules, regulation, and privacy and security provisions that are separate, and may differ, from Ameriprise Financial. Investment advisory products and services are made available through Ameriprise Financial Services, LLC., a registered investment adviser.

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